Group protests lack of help for the blind at downtown Portland OR post office

7/25/17 PORTLAND, Ore. — David Bouchard says his frustration with the Waterfront U.S. Post Office at the corner of Southwest 1st and Madison in downtown Portland started at the end of last summer.

“I came here last August to try to send a package off. I got turned away. The staff wouldn’t help me,” said Bouchard.

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Bouchard is blind and unable to address a package or letter himself.

Bouchard says he was turned away several times by postal clerks who refused to help him address packages and envelopes.

Bouchard brought yet another letter, plus a group of supporters, to the Waterfront post office Tuesday hoping staff had finally gotten the message that they’re supposed to help people like him with disabilities.

That didn’t happen, at first.

Source: Group protests lack of help for the blind at downtown Portland post office | KATU

One thought on “Group protests lack of help for the blind at downtown Portland OR post office

  1. We help customers every day across the nation. We carry out boxes, add tape to packages, supply markers and pens and sometimes we pay for the odd postage due. We supply advice and guidance when mailing items, retrieve lost keys, bank deposits dropped by mistake with mail. Our carriers go above and beyond, often saving lives and preventing worse injury. We’ve reunited children and pets with their families.
    And yes, we help those with disabilities. This story isn’t indicative of the high level of excellent service I’ve seen in any of the post offices I’ve worked in for over 30 years. I am sorry to hear of the misconception of our policies that caused others distress.

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