Video: Box damaged, then lost, through United States Postal Service

CENTRAL CITY, Iowa (KCRG TV9) — A Central City man wants answers from the U.S. Postal Service.

On March 15th, Greg Lane returned a box of car parts to E-Bay. But his package didn’t make it, and was damaged. The United States Postal Service told him it sent the box to the Post Office Recovery Center in Atlanta.

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Lane left messages at post offices across the country and he also filed a claim with U.S.P.S.

Greg did receive this letter back from U.S.P.S. It states, “We regret to inform you that after thoroughly searching for your mail at the Mail Recovery Center, we were unable to locate missing items.”

Since Greg wasn’t able to return the box of car parts he was never re-funded his money from E-Bay, he estimates he’s lost about 300 dollars.

Greg admits he didn’t have insurance on the box.

Box damaged, then lost, through United States Postal Service