Georgia man says someone forwarded his mail, opened credit cards in his name

11/27/17 COBB COUNTY, Ga. – A Cobb County man credits his postal carrier with alerting him to a case of identity theft. “I found out from the postman the mail had been stopped,” said Steve Mathis. Mathis’s letter carrier showed him paperwork ordering the postal service to forward the Mathis family’s mail to an address […]

Buffalo man’s identity stolen after mail redirected to new address

11/6/17 BUFFALO, N.Y. (WIVB)- A North Buffalo man is trying to regain control of his identity. A scammer stole his personal information by manipulating the U.S. Postal Service. He’s warning others to be vigilant and calling on the USPS to change its procedures. When Evan Cominsky got a letter in the mail from the USPS, he […]

USPS reclaims 30 infringing domain names related to change of address service

The US Postal Service has reclaimed 30 infringing domain names following an Alternative Dispute Resolution Forum Uniform Domain-Name Dispute Resolutions Policy (UDRP) decision. According to the US Postal Service, the domain names, which all contained the words ‘US postal address’, prefixed by the word ‘change’, were “confusingly similar” to its trademark for US Postal. The […]

Video: Scam artists using U.S Postal Service to steal identities

6/22/17 BUFFALO, N.Y. (WIVB) — Scam artists have figured out how to use the United States Postal Service to steal your identity. The scammers are redirecting people’s mail to rip off personal information. The mail stopped coming to Frank and Rebecca Ronquillo’s house. Then, they received a letter from the Postal Service saying it received […]

USPS: Customers should know the facts about COA services

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites. Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later, according to recent news reports. Consumers often find the sites while searching for […]

Video: Third party sites charge outrageous fees for address changes

CHICAGO (WLS) –Every year more than 40 million people move. Besides making sure your household items move to your new house, you also need to move your mail. It’s a simple process, but there are pitfalls. Some consumers find out they’ve paid $20 or more for something that could have been free. “You can do […]

USPS no longer accepting change of address orders over phone

Change of address update Effective May 31, the Postal Service will no longer accept change of address orders from customers who call 1-800-ASK-USPS. The Call Center change of address functionality will be retired. Customers may continue to submit their change of address orders by visiting and accessing the “Change of Address” link found in […]

Ohio Attorney General Forces and to stop scams and Refund Consumers Nationwide

(CINCINNATI, Ohio)—Ohio Attorney General Mike DeWine announced a settlement today with,, parent company Form Giant LLC, and its President, Matthew Riley.  Consumers nationwide, and as many as 16,000 in Ohio, are entitled to refunds from the Cincinnati internet-based business that offers change of address services.  A $3 million dollar national refund pool has […]

Ohio Change-My-Address firm to pay $3 million in refunds for scam

SEATTLE—Washington State Attorney General Bob Ferguson today announced that will pay $3 million back to consumers to resolve complaints of deceptive practices. Thousands of affected consumers nationwide, including some 20,000 Washington consumers who purchased the defendants’ services, will receive roughly $18.95 each unless they have already received money back. is an Ohio internet-based […]