USPS Hired Employee (s) to Monitor and Review Social Media for the “Social Media Advisory Panel”

A few months ago USPS posted a job announcement called SOCIAL CARE ANALYST, EAS-19, in WASHINGTON DC: The job monitors and reviews social media for USPS conversations, mentions and trends; evaluates social media content to identify and track the status of the USPS brand, products, and services online.    A few of the requirements included: […]

OIG says USPS social media platforms does not effectively deal with customers

The USPS Office of Inspector General has issued a report criticizing the postal service’s use of social media to interact with customers: The Postal Service did not effectively respond to customer inquiries submitted via social media. Specifically, the Postal Service’s current program does not (1) respond to all actionable inquiries, (2) respond to inquiries in […]

USPS orders shutdown of GoFundMe page for New York letter carrier who lost leg

Report: USPS reportedly approved a second gofundme page A gofundme page was created for a letter carrier who was struck by a car while on duty. According to several reports on Facebook: …..this company has shut down the Go Fund Me page of Mailman Mike Martinez, the N. Babylon, NY mailman struck by a car […]

Video: Newlywed Postal Worker gets wedding ring back after losing it while delivering mail

Postal worker who lost wedding ring in Midland Park reunited with it thanks to Facebook post MIDLAND PARK, New Jersey (WABC) — Imagine losing your wedding ring just eight days after you got married. It happened to a postal worker in New Jersey. She lost the ring on one of her routes delivering mail. It […]

Soldiers build postal capacity from ground up in Iraq

  CAMP TAJI, Iraq (March 16, 2015) — Even in a time of constant digital communication – an age of Twitter, Facebook and FaceTime – there remains something special for deployed Soldiers about a tangible letter or package sent by loved ones halfway around the world. For those Service members deployed with Combined Joint Forces […]

Nyack, NY residents flood Facebook with complaints about their mail service

Nyack, NY residents flood Facebook with complaints about their mail service Nyack residents say post office has been mailing it in January 28, 2015 – NYACK, New York  – Long lines. Missed deliveries. Bad customer service. Standing outside the stately limestone-and-tan-brick building at 48 S. Broadway on Wednesday, Jesse Scott said he’d waited in line […]

Video: USPS investigating cause of stalled deliveries as complaints rise

HOUSTON (KTRK) –Earlier this week we first told you about a customer from Bryan who says his packages are not being delivered on time. Since then we have heard from several more people who say the exact same thing is happening with their packages. When our investigation into Post Office package delays aired on Tuesday […]

‘Gone Postal’ Director seeks mail carriers for film project

Mail Carriers, we need you! Can our 735 fans help us find Mail Carriers willing to have our director Jay film you on your route serving the people? We won’t interfere or slow you down, we just want to show the work you do every day. Contact us TODAY at usmaildoc@gmail.com. Please SHARE and help […]

Video: Frustrated for years by mail carrier, woman posts video to Facebook and gets results

KANSAS CITY, Mo. — A Northland woman says she was sick of trying to explain to people what she went through every day with her mailman, so she decided to record it. We’ve seen the videos, people who are supposed to be making special deliveries tossing precious cargo, or even urinating on the driveway. Susan […]