UPS Integrates Chatbot With UPS My Choice — allows customers to get info without tracking number

Customers can use Artificial-Intelligence-enabled chatbot to obtain information about their incoming and recently delivered packages UPS is first U.S. package delivery company to offer chatbot designed for authenticated users Artificial Intelligence supports UPS global logistics network 5/15/17 UPS (NYSE:UPS) on Monday said it has integrated its customer-facing chatbot with UPS My Choice®, allowing customers to obtain information about […]

UPS My Choice Service Enables Users To Track Location Of Their Delivery On Live Map

Follow My Delivery enhancement gives customers more visibility UPS today announced the launch of Follow My Delivery, a new enhancement to the UPS My Choice® service that offers unprecedented flexibility, convenience and visibility on the day of delivery. More than 22 million UPS My Choice members in the U.S. utilizing their mobile devices or computers […]