UPS Integrates Chatbot With UPS My Choice — allows customers to get info without tracking number

Customers can use Artificial-Intelligence-enabled chatbot to obtain information about their incoming and recently delivered packages UPS is first U.S. package delivery company to offer chatbot designed for authenticated users Artificial Intelligence supports UPS global logistics network 5/15/17 UPS (NYSE:UPS) on Monday said it has integrated its customer-facing chatbot with UPS My Choice®, allowing customers to obtain information about […]

Judge finds UPS liable to New York over illegally shipping cartons of untaxed cigarettes

A federal judge on Friday held United Parcel Service Inc (UPS.N) liable for having illegally shipped hundreds of thousands of cartons of untaxed cigarettes in New York, depriving the state and New York City of millions of dollars of taxes. U.S. District Judge Katherine Forrest in Manhattan said the state and city are entitled to […]

Former UPS Employee Pleads Guilty to Drug Trafficking Charges

1/19/17 BOSTON – A former United Parcel Service (UPS) employee pleaded guilty on Jan. 17, 2017, in U.S. District Court in Boston in connection with his role in a cocaine trafficking organization that shipped cocaine, secreted in UPS packages, from Puerto Rico to Massachusetts. Jorge Carrasquillo-Ortiz, 41, of Toa Baja, Puerto Rico, pleaded guilty to […]

Why United Parcel Service and FedEx Corporation Are Hiking Prices

Despite competition from Amazon.com, the package delivery giants are increasing prices. Here’s a look at why — and what it means for investors. Prices are going up. Around the time of the company’s first-quarter 2017 results in late September, FedEx Corporation (NYSE:FDX) followed rival United Parcel Service, Inc (NYSE:UPS) in hiking selected shipping rates by […]

UPS Testing Drones for Use in Its Package Delivery System

One of the world’s largest package delivery companies is stepping up efforts to integrate drones into its system. UPS has partnered with robot-maker CyPhy Works to test the use of drones to make commercial deliveries to remote or difficult-to-access locations. The companies began testing the drones on Thursday, when they launched one from the seaside […]

UPS To Hire About 95,000 For Holiday Season

09/14/16 Atlanta, GA Seasonal and part-time positions often an entry point to UPS careers Up to 37% of those hired seasonally in 2015 now have permanent jobs with the company UPS® (NYSE: UPS) announced today that it expects to hire about 95,000 seasonal employees to support the anticipated increase in package volume that will begin in […]

UPS to raise rates 4.9% this month and after Christmas

US 09/01/16 Atlanta, GA UPS® (NYSE:UPS) today announced U.S. rate changes. Effective December 26, 2016, the UPS U.S. Ground service Daily rate will increase by an average net 4.9 percent. Daily rates for UPS U.S. Air and International services will increase an average net 4.9 percent. UPS Air Freight rates within and between the U.S., […]

UPS Reports Strong Second Quarter Results

Positive Momentum Continues with 2Q EPS up 6% International Achieves 2Q Record as Operating Profit Climbs 11% U.S. Domestic and International Operating Margins Expand Higher International Exports Driven by Express Products Revenue Growth Tempered by Changes in Fuel and Currency Affirms Full-Year 2016 EPS Guidance of $5.70 to $5.90 UPS (NYSE:UPS) today announced second-quarter 2016 […]

Video: Amazon Contracts For Its Own Fast Delivery From Distribution Center

June 6, 2016 PITTSBURGH (KDKA) — If Amazon.com had its way, every shopper would shop online, and then have that order filled and packaged at fulfillment centers like one in Crafton PA with products to be delivered to your doorstep by Amazon deliverers, instead of the traditional U.S. Postal Service, UPS, or FedEx delivery. “They […]