South Carolina Postal Employee has accumulated over 3,000 hours of sick leave

11/27/17 They call her the “iron woman.” Yolanda Habal, a custodian at the Greenville, SC, Main Post Office, has accumulated more than 3,000 hours of sick leave. USPS recently recognized Habal for this achievement. “The attainment of this award puts Yolanda in an elite group,” said Postmaster Stephanie Banks. “Her reliability, dependability and strong work […]

USPS expands ‘Informed Delivery’ to PO Box customers

11/22/17 Eligible PO Box customers can now digitally preview their incoming mail through Informed Delivery. The free feature, which USPS introduced nationally this year, allows users to interact with incoming mail and manage packages on a secure online dashboard. Informed Delivery was previously available only to consumers at eligible residential addresses. USPS recently sent emails […]

USPS: Benefits enrollment period begins Nov. 13

11/3/2017 Open season, the annual period when Postal Service employees can change their health benefits or enroll in a new plan, begins Monday, Nov. 13. A variety of health, vision and dental coverage is available through the following plans and programs: Federal Employees Health Benefits Program (FEHB) USPS Health Benefits Plan (USPSHB) for non-career employees […]

USPS: Mail Processing Clerks move into customer relations roles

10/17/2017 A group of mail processing clerks recently moved into new roles helping USPS strengthen customer service. The Customer Retention Team (CRT) in Dayton, OH, has added about 40 bargaining unit positions represented by the American Postal Workers Union. The employees are responsible for contacting local business customers and helping to address their issues and […]

USPS: New dashboard analyzes FSS data

The Postal Service has introduced a dashboard that provides analytics and other information on Flats Sequencing Systems (FSS) performance. The FSS Performance Dashboard analyzes 13 months of historical data at 45 sites to provide a detailed analysis of 100 Flats Sequencing Systems. The user-friendly application can track machine operational performance and monitor at-risk indicators to […]

After Hurricane Harvey, USPS begins road to recovery

9/4/17 –  Carmen Hightower held back tears as she resumed her appointed rounds this weekend in Hurricane Harvey’s aftermath. “I was stunned,” said Hightower, a letter carrier at Houston’s TW House Station. “I just feel so sorry for my customers. It hurts to hear what they’re going through.” As the floodwaters from the massive storm begin to […]

Co-workers remember USPS retiree making a name for himself on America’s Got Talent

8/21/17 Harold Thomas’s former colleagues aren’t surprised to see the Postal Service retiree making a name for himself on television. Thomas, a Memphis mail handler from 1985-2000, is currently competing on NBC’s “America’s Got Talent” as a member of the Masqueraders soul trio. Memphis Mail Handler E.O. Alexander, a 44-year USPS employee, spent several years […]

USPS Detroit NDC takes unique approach to reduce ‘missent parcels’

Team approach Plant reduces ‘missent parcels’ 7/21/17 Detroit District’s largest facility has taken a unique approach to slash the percentage of parcels that are processed and dispatched to an incorrect zone. Through the efforts of a special team of managers and employees, the Detroit Network Distribution Center has reduced these “missent parcels” by 55 percent, […]