Issues arise in Richmond VA area as USPS faces rapidly changing mail arena

5/27/17 Mail deliveries made at night and at different times of the day. Mail not delivered at all in some instances. Mail tampered with. Mis-delivered mail. Spotty service. Richmond-area residents have a lot to say about their mail service. For all of the complaints, many people say they have no problems. Some wonder if the […]

USPS Selects Pitney Bowes Video Technology to Help Promote a Modern Mailing Experience

STAMFORD, Conn. – May 22, 2017 Pitney Bowes, a global technology company that provides innovative products and solutions to power commerce, today announced that the United States Postal Service (USPS) will utilize Pitney Bowes EngageOne Video technology to support its journey to create a more connected, effective, and modern mailing experience. The interactive USPS experience […]

APWU: Maintenance Craft Agreement with USPS Resolves custodial hours Line H Dispute

05/19/2017 – The Postal Service and the Maintenance Division of the APWU signed an agreement resolving a national level dispute regarding custodial hours on line H of Form 4852 (case number Q15T-4Q-C 17274095). The issue in the case is “the determination of compliance with item 6 of the July 9, 2014 TL-5 MOU.” The Postal […]

OIG says USPS social media platforms does not effectively deal with customers

The USPS Office of Inspector General has issued a report criticizing the postal service’s use of social media to interact with customers: The Postal Service did not effectively respond to customer inquiries submitted via social media. Specifically, the Postal Service’s current program does not (1) respond to all actionable inquiries, (2) respond to inquiries in […]

USPS Responds to Lexington Institute’s “Saving the Postal Service requires getting the details right” article

5/16/17 How ironic, that in his article for the Lexington Institute on “Saving the Postal Service requires getting the details right,” Don Soifer doesn’t get much right at all. Contrary to his assertions, the Postal Regulatory Commission, the oversight body tasked by Congress with reviewing the matter, has concluded every year that products covered by […]

USPS: Unique, First-of-a-Kind Stamps Mimic Sports Ball Textures

‘Have a Ball!’ Forever Stamps Celebrate Popular Sports WASHINGTON — The U.S. Postal Service will soon release first-of-a-kind stamps with the look — and feel — of actual balls used in eight popular sports. Available nationwide June 14, the Have a Ball! Forever stamps depict balls used in baseball, basketball, football, golf, kickball, soccer, tennis […]

PRC to Hold Open Public Meeting May 18: Meeting to focus on a wide-range of Commission activities

5/15/17 Washington, DC – The Postal Regulatory Commission today announced the agenda for its May 18 Public Meeting. The meeting is open to the general public and will focus on activities undertaken by the Commission over the course of this fiscal year to date.The following agenda items, among others, will be discussed: Commission efforts regarding […]

Letter Carriers’ Annual Food Drive Set for Saturday throughout Nation

25th Food Drive Will Help Feed Needy Families in All 50 States WASHINGTON, May 11, 2017 /PRNewswire-USNewswire/ — The National Association of Letter Carriers (NALC) will conduct its 25th annual national food drive this Saturday, May 13. The Stamp Out Hunger® Food Drive, the country’s largest single-day food drive, provides residents with an easy way to […]