A few months ago USPS posted a job announcement called SOCIAL CARE ANALYST, EAS-19, in WASHINGTON DC:
The job monitors and reviews social media for USPS conversations, mentions and trends; evaluates social media content to identify and track the status of the USPS brand, products, and services online.
A few of the requirements included:
- Knowledge of social media platforms including, but not limited to, Facebook, Twitter, Instagram, YouTube, Pinterest and Snapchat.
- The ability to use social media, print, broadcasting, online monitoring and engagement tools.
- Knowledge of practices and procedures needed to grow social media presence and methods to engage clients in online dialogue to promote product, protect the USPS brand, and build online communities.
- The ability to work and interact with customers and employees in a fast paced digital environment.
- The ability to communicate orally and in writing sufficient to identify and prioritize social media conversations to others.
- The ability to analyze data, report results, and make recommendations based on the findings.
SALARY RANGE: $53,995.00 – $87,595.00 Annually
The Social Care Analyst “Communicates data findings to the Social Media Advisory Panel.” I wonder who those people are?
The USPS OIG has already hired people to monitor individuals’ social media accounts. Some postal employees have already been nailed for material found on their social media accounts, like Red Bank (New Jersey) Postmaster under fire for hateful Facebook posts.