USPS Launching IdeaSMART – New Postal Employee Ideas Program

IdeaSMART: New employee idea program coming soon.

IdeaSmart is a cloud-based platform, used to engage employees in a collaborative process to improve Postal Service processes, services, etc. It is available to all employees from any electronic device (smartphone, computer, or tablet). Employees may participate in the following ways:

  • Business Challenges: Submit ideas relevant to specific posted business challenges (sustainability, employee engagement, marketing, etc.). Employees are encouraged to share their ideas, as well as vote and comment on other employees’ ideas.
  • Open Ideas Forum: If you have an idea not related to an active business challenge, submit your individual idea to the most appropriate USPS organization found in the Open Ideas Forum.
  • Comment and Vote: We encourage you to participate by voting and commenting on the ideas that are shared in the IdeaSMART application.

Submitted ideas must be clear, relevant and propose a solution.


USPS IdeaSmart logo

Do I retain intellectual property ownership of my ideas?
No. Please be aware that the U.S. Postal Service receives many ideas, some of which are not new to us or that we are prevented by law from pursuing. The U.S. Postal Service does not agree to keep any ideas (or related materials/attachments) shared via the IdeaSMART platform confidential. By submitting your ideas and comments, you are granting the U.S. Postal Service the right to utilize and feature the ideas you have submitted (including, but not limited to, text, images, etc.) in USPS communications and on the IdeaSMART platform.

Do I receive compensation for ideas which are ultimately implemented?
Per the Terms and Agreement (Terms of Use) you agreed to when registering on the IdeaSMART website, any information posted by you to the web site shall become the property of the United States Postal Service without any requirement for compensation to you. For the avoidance of doubt, in any instance where you contact the Postal Service on or regarding the website, you grant the Postal Service permission to use any information, suggestions, ideas, drawings, or concepts communicated for any purpose by you to the postal service in any manner that the Postal Service chooses, commercial, public, or otherwise, without compensation whatsoever. You agree and acknowledge that all content found within the web site, whether provided by the Postal Service, third-parties, or you, to the fullest extent permitted by law and under contract, shall be or become the property of the United States Postal Service with no restrictions in use, whether commercial or otherwise. User hereby irrevocably assigns and transfers to the United States Postal Service, its successors and assigns, all right, title and interest in any information, suggestions, ideas, drawings or concepts, and any intellectual property rights therein, that user submits on this web site, and agrees to execute any necessary paperwork required by the United States Postal Service to effect this assignment. If you are found to be prohibited from assigning such rights to the United States Postal Service, you hereby grant the United States Postal Service an exclusive, fully paid-up, worldwide, irrevocable, transferable, and perpetual license under such intellectual property to the maximum extent permitted by law.

source: USPS

17 thoughts on “USPS Launching IdeaSMART – New Postal Employee Ideas Program

  1. Links are broken!

    Patent Process

    1. United States Patent and Trademark Office 600 Dulany Street
Alexandria, VA 22314
P: (800) 786-9199/ (571) 272-1000

    There are three types of patents: 1) Utility 2) Design and 3) Plant

    There is also Trademark, Servicemark and Copyright

    2. World Intellectual Property Organization (WIPO) 34, chemin des Colombettes
CH-1211 Geneva 20, Switzerland
    P: +41 22 338 9111 F: +41 22 733 5428

    3. Copyright Clearance Center [CCC] 222 Rosewood Drive
Danvers, MA 01923
P: (978) 646-2600/ (855) 239-3415
    E: W:

    Patent Laws


    1) The Constitution of the United States Article I, Section 8, Clause 8: “To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries.”

    2) Title 35, United States Code

    3) American Inventors Protection Act of 1999 (AIPA), Public Law 106-113, 113 Stat. 1501 (1999)

    4) The Atomic Energy Act of 1954/ Title 42 U.S.C. 2181(a)

    5) Leahy-Smith America Invents Act, Public Law 112-29, 125 Stat. 284 through 125 Stat. 341 (57 pages)

    6) Federal Register and the Official Gazette for Patents

7) Manual of Patent Examining Procedure (MPEP)/ Patent Cooperation Treaty

    8) A booklet entitled “Code of Federal Regulations, Title 37, Patents, Trademarks, and Copyrights,” published by the Office of the Federal Register

9) Defend Trade Secrets Act of 2016 (“DTSA”), S. 1890-114 Congress, Public Law No: 114-153/ A bill to amend chapter 90 of Title 18, United States Code

    Brooklyn, NY

    • Dane Clayton
      Subject: IdeaSmart
      NOV 07, 2017 | 04:49AM PST
      Matt P. replied:
      Hi Dane,

      My name is Matt Paulson. I’m USPS’ account manager. I appreciate you alerting us to this.

      A little background: The link is currently not working because we’re working through some authentication issues. The behavior you’re seeing is actually expected until we get it fixed. Technically, IdeaSMART hasn’t launched yet. That link appearing in the FAQs on LiteBlue was an oversight.

      Good news is that we should have this all figured out in the next couple days, and the new IdeaSMART will launch to the entire U.S. Postal Service. Check back in a couple days, and everything should be ready to go.

      I appreciate your excitement to get in there, and I look forward to seeing your ideas!



  2. as I have told people over the last 25 years, instead of buying a new car every 2 years………hedge against this failure by purchasing UPS, FDX, & AMZN stock. get a Scotttrade Account (bought out by TD Watertrade) and start by acummulating 10-25 shares of each every year. I bought 100 shares of each every year and now after all these years its become a mini TSP for retirement.(I have always maxed out my TSP and never took out a loan-its a retirement plan-not a piggy bank) I saw these corrupt, nepotism riddled losers for what they really were…low life, uneducated bums!

    • Probably the most sensible and factual statement(s) I have heard in quite some time. How refreshing.
      Thanks Bannon

  3. RIF the unneeded layers in mgmt into areas where the crafts are experiencing high overtime, allow the workers to thrive and run it themselves, we know how to do our job, get the dead weight off our back so we can dutifully serve the public the way they deserve to be served: efficiently and with good customer service, no holds barred, and back off the nationwide withholding fabrication (as well as restore the service standards) we need these clerks to get the mail to the stations on time, and get us our mail processed at our stations, handle the accountables, etc. Blueprint for success provided in one succinct post, no extra charge, you are welcome, carry on and pay it forward.

  4. The toolbags in charge are useless idiots that can’t come
    up with their own ideas as shown over the past years. How
    many new programs have actually worked over the past ten
    years? Wasted time, money, employee hours are the norm.
    Close the “Spa” in DC and put these leaches to work. How are
    those new delivery standards working?

  5. Wow! Amazing how you can rewrap and ole idea and people suck it in like candy. Many a good idea from employee’s went into the supervisors pocket book while the person who had the idea got a box of donuts or a pen, while the supervisor got a check! Better yet- if the idea didn’t warrant a certain possible monetary compensation it was deemed insufficient and sent back with a letter to the creator. Our upper Mismanagement is in ruins, why would you want ideas when you are trying to re-invent the wheel everyday? Good question now let’s put that square peg into that round hole there and we got ourselves a new mismanager! If you want a real good idea- DROP THAT BULLSHIT PAY FOR NO PERFORMANCE BONUS FOR STARTERS. Next get rid of these people who have no idea of delivery operations / wait that would mean they would have to get rid of whole districts around the country because they are MICROMISMANAGED FROM AFAR! Riddle me this: why is it in times of very bad wheather that only essential personnel has to report and the district closed down? They must not be essential-go figure! Have a great day….

  6. WOW!!!!!! Now that is Effing funny, they don’t listen to anything a low craft employee has to say now, so this program is going to change that.

  7. Another phony management program to allow them to steal the ideas of the employees and then take credit for them. DONT BOTHER!!!

  8. The words “USPS” and “Smart” should never appear together.

    Just *another* worthless program that won’t work but someone will be sure to get a bonus out of coming up with it.

    Until mgmt. is held accountable for the hundreds of billions they waste annually, nothing will change.

  9. they have a program already but you submit a idea and smo or mmo or sdo or mdo steals it and gets money for your idea ..they are not smart enough to think of anything that’s why they steal your idea ….just another way to waste time and money….WASTE OF MONEY JUST LOOK AT THE RICHMOND PDC OVERTIME RATE AND ITS CALL OUT RATE EACH DAY ….20 percent of work force don’t come to work then overtime is needed ……GREAT JOB RICHMOND….if you want to make 100,000 a year just come to Richmond most employees are making that and more ……..

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