From National Associations of Postal Supervisors (NAPS) :
The Postal Service has released it’s staffing proposal for Manager, Post Officer Operations and Manager, Customer Service Operations along with the timeline outlining the associated Reduction in Force. In addition, the Postal Service has released an analysis of each respective position. This will be updated as we receive more information.
Manager Customer Service Operations (MCSO) work in large Post Offices and manage the day to day activities of several stations & branches.
PR note: Salary for MCSO range from low $70,000 to high $115,000 (estimate only without PFP and other bonus, incentives )
Current Criteria: 1 MCSO authorized per 10 carrier stations
● Two levels of MCSOs: EAS-23 and EAS-25
All MCSO’s are EAS-23 except:
● One EAS-25 MCSO authorized only when the Post Office has a Level 24 Station
MCSOs reallocated based on overall workload
Net gain of 18 MCSO’s (144 positions to 162)
14 offices lose
31 offices gain
54 offices with no change in # of MCSOs
MCSOs would only be allocated in PCES and complex EAS-26 offices
PR note: Salary for MPOO range from low $70,000 to high $135,000 (estimate only without PFP and other bonus, incentives )
Current criteria: 1 MPOO for every 100 offices
The grade level distribution is based on the office levels with in the District.
Three levels of MPOOs: EAS-22, 23 & 25
No Senior MPOO
District must have at least two Level 24 offices to earn a 25 MPOO
District with ten or more Level 24 offices earn two 25 MPOOs
Total PTPO (6 hour), Level 18, 20 and 21 Post Offices within the District determine the number of EAS-22 MPOO’s
RMPOs not included as they report to APO
The balance of earned MPOO’s are EAS-23
To review the Postal Service’s plan for MPOO/MCSO- click here.
To review the RIF Timeline- click here.
To review the MPOO/MCSO analysis- click here.