Video: Customers question Postmaster’s return to Andrews TX post office after complaints

ANDREWS, TX (KWES) – Postmaster Yolanda Bradley of the Andrews Post Office has been back to work following complaints from customers and an investigation from the inspector general. On Tuesday, some customers questioned the decision.


Al Novogradac, a customer said, “She’s very rude. She talks down to people like she’s better than we are.”

He was the most outspoken of the Andrews Post Office customers when he described his interactions with the Postmaster Yolanda Bradley. Throughout last year complaints, about missed and delayed mail, awful customer service and a shortage of mail carriers led to the inspector general to investigate her office. Novogradac said he witnessed all the issues personally.

“I know I couldn’t get my mail when I was on workman’s compensation depending on my check to come in, she held my mail at this post office,” said Novogradac – Tyler, Longview, Jacksonville |ETX News