KANSAS CITY, Mo. – Two veterans are upset after they said they were not allowed inside a Kansas City post office location because they have service dogs.
One veteran, who asked to not be named, was unable to pick up his package on Tuesday at the location inside Union Station. The employees told him he needed a tag on his dog or documentation to prove he needed the animal. He left without retrieving his package.
“This is a service animal, this is not a pet,” he said in a video he took of the incident.
On Wednesday, fellow veteran and friend Michael Poland experienced the same incident.