It’s a simple process, but there are pitfalls. Some consumers find out they’ve paid $20 or more for something that could have been free.
“You can do that change of address directly with the Postal Service for only $1 online or come into your local post office and submit it in person for free,” said Frank Schissler, U.S. Postal Inspector.
When moving, many people do a random search for “change of address” and wind up on one of a number of sites run by businesses. Those sites may appear to be connected to the U.S. Postal Service, but they’re not.