Who’s your retirement specialist? Postal Employees should seek help from HRSSC

Some employees, particularly in the Greensboro, NC, area, are being solicited by individuals presenting themselves as retirement specialists. These so-called experts have requested and sometimes received from employees Thrift Savings Plan (TSP) passwords and salary information.

The Human Resources Shared Service Center (HRSSC) and Postal Inspectors are reminding employees that the only official USPS retirement specialists are in HRSSC, and that Federal Employee Group Life Insurance is the only official federal life insurance product offered by USPS.

Postal Inspectors remind managers and supervisors the best way to prevent unauthorized retirement specialists from obtaining access to the workroom floor is to make sure all visitors are issued proper postal ID badges. Managers also are reminded that, as noted in the Administrative Support Manual, 271.6, employees may not receive personal mail at worksites. Such mail must be returned to sender.

Employees should be wary of anyone outside of the Postal Service who offers to help employees change TSP allotments. They can call the Employee Service Line at 877-477-3273 with questions on employee benefits. Select Option 5, the Shared Service Center, to talk to a Human Resources representative.