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Self-Service Postal Centers

 

USPS to remove stamp machines by 2010

Stamp vending machines were a quick, easy, convenient alternative for stamp purchases back in the day.

Today, not so much.

A program scheduled to begin in 2007 will phase out stamp vending machines from Post Offices and offsite locations across the country by 2010. Approximately 5,900 vending machines will be removed each year until the nearly 23,000 machines now in service have been withdrawn.

USPS points to reasons such as aging equipment, lack of repair parts and the high cost of specialized vending stock for removing the machines from service. Dissatisfaction with dollar coins in change, machine malfunctions and failure to accept credit and debit cards also helped make the machines customer service “has-beens.”

Look for more information in the next Postal Bulletin ( USPS News Talk - October 4, 2006)


USPS plans for stamp-vending machines

 "A July 15, 2004, letter from management outlines USPS plans for stamp-vending machines as Automated Postal Centers (APCs) are deployed. The letter reviews previous correspondence on the subject between the APWU and management, and provides model numbers and locations of vending machines that will be eliminated." (55-page  pdf16mb document is not on this page)

Letter in PDF Format


Mr. Rob Strunk

Assistant Director

Clerk Division

American Postal Workers

Union, AFL-CIO

1300 L Street, NW

Washington, DC 20005-4128

 

Dear Rob:

 

Certified Mail Number

7099 3400 0009 5114 6925

 

This is to provide updated information regarding prior correspondence concerning U.S. Postal Service (USPS) stamp vending machines. The following is the chronology of our correspondence and meetings to date concerning this subject:

 

·         · November 18, 2003 — Letter from USPS to the American Postal Workers Union (APWU) advising that the Postal Service was scheduled to publish a Request for Interest (RFI) concerning subcontracting the servicing, cleaning, and maintenance of Postal Service stamp vending machines.

 ·       December 2, 2003 — Letter from USPS to the APWU advising that the Postal Service was to begin conducting Function 4 reviews on the vending operation (LDC 46) and would be observing the work practices of the Self-Service Postal Center (SSPC) Technicians beginning at the end of January 2004 and completed by the end of February 2004.

 ·       December 16, 2003 — USPS update letter to the APWU concerning LDC 46 reviews.

 ·           December 1 and 17, 2003 — Letters from the APWU to the USPS requesting meetings to discuss the RFI and LDC 46 reviews.

 ·     January 16, 2004 Meeting between USPS and APWU at which a briefing was provided concerning the USPS stamp vending program, RFI, LDC 46 reviews, restructuring of vending, broadening of current deployment strategy in which machines are serviced by Operator Maintainers’ (level 5) when performed by bargaining unit employees, and relocation/removal of obsolete/underperforming vending machines.

·      February 19, 2004 — Letter from USPS to APWU transmitting Function 4, LDC 46 Standardized on Site Review Process Guide.

As we begin deployment of the first wave of the Automated Postal Centers (APC), there are many sites where these machines will not be available. At these non-APC locations, traditional vending equipment will remain the primary means for self-service customers to purchase postage when a machine is necessary. In order to assure that we continue to meet our Transformation Plan it is important that we maintain a reliable and cost effective vending presence. The strategy summarized below will optimize our current vending network while moving access toward newer, more efficient, self-service systems.

 The self-service strategy involves four primary actions: 

1.             Removal of one vending machine at each site where an APC is deployed. 

2.          Elimination of costly obsolete vending equipment.

·     Removal of all Model 1625 machines (enclosure one).

·    Removal of all the following obsolete machine models (enclosure two);

PS-53, PS-53B, P8-86, PBM-1, PBM-1A, PBM-2, PBM-4, PBM-5,

PCM-21, 21CE-64, and 21CE-71.

3.             Removal and redeployment of current, under-performing vending equipment. (Information will be provided when available.)

4.          Development of new self-service equipment that is customer friendly and less costly to support.

 These actions will have an impact on the staffing (SSPC Technicians, Level PS-6, and operator maintainers, generally Level PS-5 when performed by bargaining unit employees) needed to support vending in some districts. Maintenance craft activities may also be impacted. Specific employee and complement impacts will be determined at the local level based upon District demographics, vending operations review results, etc. Impacts on bargaining unit employees will be conducted in accordance with appropriate provisions of the National Agreement. 

Through implementation of these activities the Postal Service will be able to provide customers with convenient access to postal products and services while reducing the cost of product delivery. Updated information will be provided when available. 

If you have any questions concerning this matter, please contact Jack Green of my staff at (202) 268-8300.

Sincerely,

Area

Number of 1625As

New York

53

Cap Metro

26

Great Lakes

73

Southeast

66

Southwest

60

Pacific

46

Western

75

Eastern

116

Northeast

36

Total

551

 

USPS Looking to Outsource Stamp Vending Machine Operations???

The United States Postal Service (USPS) is currently providing stamp vending services to customers in a reliable, easily accessed, and cost effective manner via postal lobbies and other high traffic areas such as museum lobbies. However the USPS would like to provide this same service at a lower cost while maintaining or improving current levels of service. As such the USPS is requesting information for the servicing, cleaning, replenishing and maintaining of stamp vending equipment in selected postal and non-postal facilities. The supplier will also be required to collect cash, make bank deposits, be responsible for refund payments, and maintain and relocate equipment per USPS instructions. As part of this information seeking process the USPS has issued an RFI (Request for Information), which will be followed by an evaluation of that information by the USPS. Suppliers that satisfy this evaluation process may be expected to engage in discussions with representatives from the USPS. Final evaluation will occur based upon all information collected. The USPS does not intend to award a contract on the basis of this RFI or to pay for the information requested. A Pre-RFI Response Conference will be held on December 18, 2003 at USPS offices in Aurora CO. The purpose of this conference is to allow potential suppliers to meet with USPS representatives and to ask questions. Final proposals are due by 4:00 p.m. MT on January 14, 2004. I

12/17/03 (source: Federal Business Opportunities)

 

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