Postal clerks will stop holding up the line with all those questions when you mail something.

Some questions will still be needed for security reasons, but clerks no longer have to run through a litany of whether each customer wants a return receipt or insurance or other special services.

It was like “Do you want fries that that?” Postmaster General Patrick R. Donahoe said Friday, and it wasted time and slowed lines.

“Lines at post offices are a major issue for me,” Donahoe said at a briefing before being sworn in as the nation’s 73rd postmaster general.

Donahoe said another step to easing the lines is encouraging people to do more postal business away from post offices, such as buying stamps online or at retailers.

Already, he said, about 35 percent of retail postal business is conducted outside of the agency’s official offices.

Reductions will continue, said Donahoe, who is currently planning to cut 7,500 administrators and supervisors, or about 20 percent of the administrative staff.

via Associated Press

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