Washington, DC – Today the Postal Regulatory Commission issued its 2013 Annual Compliance Determination (ACD) report, an assessment of the U.S. Postal Service’s rates and service in Fiscal Year (FY) 2013. This year’s ACD is based on information the Postal Service is required to provide to the Commission and comments from the public.
The Commission notes that the Postal Service has made improvements in the areas of customized service agreements and increased cost coverage and contribution from competitive products. Also, the volume of mail being measured for service performance has increased, and customer access and satisfaction have improved over the previous fiscal year. The Commission also found that customers were generally satisfied with their overall experience when visiting post offices, but were less satisfied with the resolution of complaints. Overall, the majority of the products were found to be in compliance.
However, the Commission has identified several compliance issues the Postal Service must address in FY 2014:
1) Market Dominant Rates and Fees: The Commission finds that 18 workshare discounts did not comply with section 3622(e), which requires the Commission to ensure that workshare discounts do not exceed the costs avoided by the Postal Service as a result of mailers preparing the mail.
2) Competitive Products Rates and Fees: Rates for Parcel Return Service Contract 4, International Priority Mail, International Air Parcel Post, and International Money Transfer Service-Outbound were not in compliance because they did not cover attributable costs. The Commission ordered the Postal Service to take corrective actions.
3) Market Dominant Products Service Performance: Despite overall improvements, the Commission found that a majority of market dominant mail products did not reach their annual service performance targets.
4) In the FY 2014 ACR, the Postal Service must provide a detailed analysis of the progress made in improving Periodicals cost coverage that includes the impact of leveraging its pricing flexibility and implementing operational strategies.
“While the Postal Service has made strides in FY 2013 in service performance,” Chairman Ruth Y. Goldway noted, “it’s important to correct those areas we identified that hurt its financial condition, and also to pay attention to meeting service standards and solving customer complaints.”
The Commission is required to issue its ACD 90 days after the filing of the Postal Service’s Annual Compliance Report. A copy is available at Commission offices and may be found on the Commission’s website at 2013 Annual Compliance Determination .The Commission analyzed the Postal Service’s financial condition in a separate report issued on March 18, 2014.
wall street does it all the time…..its called a hedge. every day in every way you see the uneducated po mismanagement lose millions and millions a day, billions over the last 19 of 21 quarters……..can you do anything about it? NO! but you can start buying UPS and FDX stock, start small 25, 50, 100 shares of each every year. I started doing this in 1999 and now in 2014 I have 1500 shares of each company. UPS $95 & FDX $135……….about 7 of us in manual case area started this little stock hedge club with our OT and now some of us have over 200K. thank you us postal circus for being a “company” run by 99% of mismanagement with no college education. ps all 7 of us also max out TSP at 15% or more(over 55 catchup)you can hedge against poor po management. the more they screw up, the higher our stock goes up………..and obama had nothing to do with our club in any way!
You two clowns^^^have a deficit, intellectually, regarding reading comprehension. The report indicates that discounts and parcels of various sorts do not comply with postal regulations, and do not pay their way. THAT, my little monkey IQ friends is a management problem.
If only the PRC could terminate the employment of Captn Jack and the rest of the useless,overpaid management slugs.
If only the PO could just terminate employment of the biggest union slugs the rest would actually work a little.
All this unnecessary bureaucratic work, when the *real* answers to these questions could be done by just following any carrier around for a day, and talking to them and their customers.
It would not be a positive experience for the USPS, and rightly so, due to postal eas/mgmt ineptness.