HOUSTON – KPRC 2 Investigates learned Wednesday the delay in mail delivery in the Houston area stems from the letter-size sorting machines. The collapsed roof at the North Houston sorting center damaged the industrial equipment that sorts millions of letter-size mail. Letter-size mail is being sorted at facilities in other Texas cities and being shipped […]
10/17/2017 A group of mail processing clerks recently moved into new roles helping USPS strengthen customer service. The Customer Retention Team (CRT) in Dayton, OH, has added about 40 bargaining unit positions represented by the American Postal Workers Union. The employees are responsible for contacting local business customers and helping to address their issues and […]
The U.S. Postal Service West Valley Processing and Distribution Center in Phoenix is gearing up for the annual rush of holiday packages. Julie Utley, customer relations coordinator, talks about the extra workload. There’s a crash as a slew of parcels, boxes and manila envelopes spill onto a conveyor belt, while employees whiz by, pushing carts […]
Statement on OIG report on mail processing and transportation operational changes September 20, 2016 – The Postal Service takes issue with the audit report’s content, analysis and tone, specifically the inaccurate findings that do not correctly reflect the benefits of Network Rationalization. The Postal Service agrees with the report’s conclusion that since mail service scores […]
Mar 25, 2015 Press Release Huffman: “I am concerned that recent Postal Service decisions regarding delivery service standards will exacerbate the impacts to my rural constituents.” WASHINGTON, D.C.—Congressman Jared Huffman (D-San Rafael) today sent a letter to the new Postmaster General reiterating his strong opposition to the United States Postal Service’s (USPS) plan to close […]
USPS Network Rationalization Phase 2 FREQUENTLY ASKED QUESTIONS for Mailers AND THE MAILING INDUSTRY (January 12, 2015) What is Network Rationalization? The Postal Service is responsible for maintaining an efficient mail processing and transportation network. The pace of change affecting the Postal Service has accelerated due to the ubiquity of computer-based communications, both for business […]
01/08/2015 – A little-noticed OIG report bolsters the union’s position that mail processing plants are crucial to Postal Service operations and should not be privatized. Many Americans view the Postal Service as having only two components: those who deliver mail and those who assist you at the window, the Dec. 8 report notes. Some have […]
As previously reported USPS is moving ahead with Phase 2 Network Rationalization starting in January 2015. USPS quietly made this announcement last week. USPS estimates that approximately 20% of First Class Mail volumes will be delivered overnight and 80% in 2 or 3 days. In August, , USPS Chief Operating Officer (COO) and Postmaster General […]
Earlier this year OIG recommended that USPS outsource mail processing operations. OIG had reasoned that several countries have already turned over their operations with success. But a paper commissioned by OIG tells a vastly different story. As the Postal Service continues to address its difficult financial situation, some have argued that overall efficiency would improve […]
Published on Nov 26, 2014- Will Santa get Cindy’s letter in time for Christmas? Only with YOUR help! Contact your Congressperson, Senators, and the Postmaster General, and tell them to stop the closure of Mail Processing Facilities nationwide, including the Mid Hudson Plant in Newburgh, NY. It’s time to Stop Delaying America’s Mail! This message […]