note: The updated questions and answers was not provided to former postal employees nor made public in order for former postal employees to access the information

The Postal Service has updated its list of frequently asked questions (FAQs) and answers about the recent cyber intrusion into some USPS information systems.

The updated FAQs address topics such as the financial impact on the Postal Service, notifications to credit unions and banks, and Thrift Savings Plan (TSP) accounts, which were not affected by this incident.

You’ll find the updated FAQs on Blue and LiteBlue. Go to either site and click on “!! Important Employee Information !!” in the upper left hand corner, then click on “Employee FAQ.”

The Blue site is available from any postal computer on the postal internal network. LiteBlue is available from any computer connected to the Internet. You’ll need your Employee ID number and your employee password to access LiteBlue.

Also, as a reminder: A personalized letter from the Postmaster General is being sent to your home address via First-Class Mail with an enrollment code for a credit monitoring product that is being provided to you free of charge for one year. Everyone is encouraged to take advantage of this service.

If you don’t receive your letter by Nov. 20, please call the Human Resources Shared Services Center at 1-877-477-3273 and choose option 5 (option 1 for TDD/TTY), Monday through Friday from 7 a.m. to 8:30 p.m. ET.