USPS promises neighborhood in Vancouver, WA its own mail carrier after years of misdelivery complaints | PostalReporter.com
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USPS promises neighborhood in Vancouver, WA its own mail carrier after years of misdelivery complaints

 Photo credit: Wiki Commons

Photo credit: Wiki Commons

Problem blamed on high turnover rate for new letter carriers. Letter Carriers make $15.68 an hour and many don’t last long. The turnover rate is about 33 percent

Vancouver, WA – For the last two years, U.S. Postal Service delivery to Vancouver’s North Image neighborhood has been so unpredictable, some residents say it’s a crapshoot whether they’ll receive their own mail.

If they’re lucky, a neighbor will drop off a package or letter delivered to the wrong address. Sometimes the expected items never arrive, despite the sender’s showing a record of mailing them. And sometimes packages are crammed into mailboxes so tightly, they’re damaged.

Lori Southwick, customer relations coordinator for the Portland district of the U.S. Postal Service, looked into the situation Friday. After speaking with the supervisor at the 138th Avenue post office hub, Southwick determined the problem in the North Image neighborhood is on an auxiliary route, not long enough to be a full route. That means the route has a different carrier every day, usually a new employee. And because it’s not the carrier’s regular route, it’s easy to make mistakes, said Southwick, who was a carrier for 12 years.

The good news is, between May 1 and July 30, Vancouver post offices will make territorial route adjustments. By August, the route on which Lang and Burden live will be assigned a regular carrier, Southwick said.

USPS responds to complaints about years of misdelivery

3 thoughts on “USPS promises neighborhood in Vancouver, WA its own mail carrier after years of misdelivery complaints

  1. We all know the carrier motto ~~~ go slow for more dough ~~ if they would work 6 for 8 hours pay

  2. The problem is that the route may be too long and out of adjustment and
    all full time regular carriers know this.

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