Fran Sills lives in the Verona Walk community in Naples. She’s been there since 2006.

For more than a decade, the way she’s received packages in the mail has remained the same. But now, everything has changed.

“We have to go down to the Goodlette post office and claim that package,” Sills says.

There are 1,920 homes inside the community, which is located in the southern part of Collier County in Lely.

The post office, located off Goodlette-Frank Road, is nearly 14 miles away.

Source: Residents upset over having to travel to get their mail