Timothy R. Costello has been named Vice President, Area Retail & Delivery Operations, Southern Area effective October 24, 2020. Tim has been acting in this role since October 1, 2020.
As the Southern Area Vice President, Tim oversees all Retail and Delivery operations in a total of 18 postal districts, spread across 11 states, including Alabama, Arkansas, Florida, Louisiana, Mississippi, Oklahoma, Texas, Georgia, South Carolina, North Carolina, and Tennessee, as well as Puerto Rico and the U.S. Virgin Islands.
He is responsible for effective management of all retail and delivery operations for the area where more than 39.2 billion pieces of mail and packages are delivered to over 52.9 million delivery points.
Prior to arriving in the Southern Area, Tim served as Acting Vice President, Sales. In that role, he directed and managed the Sales team to drive revenue growth and retention. Under his leadership, the Sales team pursued opportunities and maintained existing relationships to ensure profitable revenue for the Postal Service.
Tim’s strong operations background was developed through service in a succession of high-level positions, including District Manager South Florida (Metro), Dallas District and Alabama District. He held detail assignments as A/District Manager in South Jersey and Tennessee. His first Executive assignment was Manager, Delivery Programs Support in the Eastern Area. He also served on the HQ Segway Team and the HQ World Class Package Platform Team.
Beginning his postal career in 1988, He first served as a City Carrier in Jackson, MS. Tim later worked as Supervisor, Customer Services, Manager, Customer Services, and in three Postmaster positions. He also held the position of Manager, Operations Programs Support for the Mississippi and Atlanta Districts.
A graduate of the USPS Advanced Leadership Program, Tim also completed the USPS Executive Leadership and Senior Leadership programs. He attended Mississippi State University and received his Lean Six Sigma (LSS) Green Belt certification from Villanova University.
Vice President, Area Retail & Delivery Operations, Southern Area Appointment