December 1, 2015 The Federal Government has set up a verification center to assist individuals who have lost their PIN code or believe their data may be impacted but have not yet received notification letters. If you believe that you were impacted, but have not yet received your notification letter, we ask that you wait until mid-December before contacting the verification center. The Federal Government anticipates completing the mailing of notification letters by the end of the second week in December.

Whether you enter your information through the verification center website or provide it to the call center agent, you will be asked to provide your name, address, Social Security number, and date of birth. This information will be used to determine whether you were impacted by the cyber intrusion involving background investigation records.

If you contact the verification center and we identify that you were impacted, you will receive a notification letter which lists your PIN code and enrollment directions. If your data was not compromised in this incident, you will receive a letter confirming that you were not impacted. You should receive either letter in approximately 2–4 weeks through the U.S. Postal Service.

From OPM Director Beth Colbert

USPS employees affected by the cyber security incidents will be notified by OPM

I’m pleased to report that we have established a verification center to help individuals who have had their information stolen in the malicious cyber intrusion carried out against the Federal Government.

This verification center will help those who believe their data may have been taken but have not received a notification letter from the government. The center will also assist individuals who have received a letter letting them know they were impacted by the background investigation records intrusion, but who have lost the PIN code that allows them to sign up for the free services that the Federal Government is providing.

The notification process is still underway. We are sending out about 800,000 notification letters each day and we are on schedule to finish the mailing in the next two weeks.  If you do not receive a letter by the middle of December, either the government could not identify a valid address for you after using both government and commercial data sources, or our records indicated that your Social Security Number was not compromised in the intrusion.

So far nearly 1.2 million individuals have enrolled in the credit monitoring and identity protection services that the Federal Government is offering for three years, free of charge, to those individuals whose data was taken, and to their minor dependent children.

We want to make sure that all those impacted are notified and have the opportunity to take advantage of these services. So I urge anyone who has not received a letter by the middle of this month and who believes his or her data may have been taken, to reach out to the verification center so we can confirm your correct address and send you a letter. Once you submit your information, you should receive a response in about two-to-four weeks.

You can access the online verification center through a link at OPM’s cybersecurity resource center – www.opm.gov/cybersecurity. Or, you may call 866-408-4555 Monday through Friday between 9 a.m. and 9 p.m., Eastern Time, to speak to an agent.

OPM and our partners across government continue to work hard every day to protect the safety and security of the information of Federal employees, contractors, and others who provide their information to us. The verification center is one more way we are working to help those who were impacted by the background investigation intrusion receive the services available to them