Preliminary figures from the just-concluded holiday shipping season indicate USPS — and its customers — enjoyed a banner holiday season.
During the period Dec. 1-25, USPS processed 19 percent more packages than during the same period in 2012. Almost every day during that period, the Postal Service processed higher numbers of parcels than on the corresponding day during last year’s holiday shipping season.
“I want to especially thank our employees across the country,” said PMG Pat Donahoe. “They made this holiday season a special time to remember for our customers. Major customers told me they were pleased with the levels of high service they received from our employees. The dedication and resolve of our employees is commendable and helps to justify the trust our customers have in our ability to deliver.”Several news organizations posted stories about USPS employees who braved harsh winter conditions and worked through the weekend of Dec. 21-22 and on Christmas Day to deliver heavier-than-ever volumes of packages. St. Petersburg, FL Letter Carrier Michael FitzGerald told ABC News, “A lot more stuff, a lot more, almost everything is [Priority Mail] now.”
FitzGerald was heartened by his customers’ reaction for his work delivering mail and parcels the Sunday before Dec. 25 and on Christmas Day. “It’s always gratifying,” he said. “It’s nice to see how happy our customers looked.”
With Christmas Day comes the advent of the holiday returns season. Returns feature flat rates using Priority Mail flat rate boxes, free package pickup, online label printing, tracking, and more.
Business customers can use Priority Mail Returns Service, First-Class Package Return Service, or Ground Return Service to help their customers make returns easier. The usps.com website has more information.
“We want to finish the season by successfully processing the returns we receive,” said Donahoe. “I’m confident we’ll give our customers the same high levels of service we delivered earlier this month.”
“major customers told me they were pleased….”
“the dedication and resolve of our employees is commendable….”
a possible translation:
major customers are all I care about.
inspite of management roadblocks the real people of USPS care about their customers and got the job done anyway.
No one cares about yours, or anyone else in mgmt, opinion on anything.
We take compliments from our customers.
Anything from you is worthless.
“Donut-hole” prides his self in being able to constantly thank his employee’s while, at the same time, piling more work on them while doing everything possible to steal their earned benefits away, reduce their benefits, and have his “mis-managers” hide everything possible from the Union’s and every other investigatory organization. Hopefully he’ll never be successful in his hopes at removing postal employee’s from the Federal Employee’s Health Benefits Plan. If he is, say “Hello” to plans as sorry as the one’s offered through “Obama-Care.”