ARLINGTON, Va.; Oct. 26, 2017 – Digital disruption in the post and parcel industry will see robots and driverless vehicles delivering the mail, augmented reality creating efficiencies in delivery and Artificial Intelligence (AI) making it easier to connect customers to products and services, according to new research from Accenture. The report, The New Delivery Paradigm, […]
Parcels, packages, products outperform mail as volume continues to decline LONDON–In a defining moment in postal history, non-mail revenue now outweighs mail revenue for postal organizations around the world, according to a new study from Accenture (ACN). As mail volume continues to decline – dropping by 78.5 billion pieces, or 21 percent since 2007 – […]
Accenture, the contractor hired to fix ongoing problems with the federal health exchange website, has been heavily criticized by some of its largest clients, including federal agencies, according to a published report. The Washington Post reports that the U.S. Postal Service Inspector General’s Office recommended this past June that the agency consider terminating more than […]
Mail volumes expected to decline by more than 40 percent by 2020; digital mail, delivered to a secure online mailbox, to become important new revenue stream for global posts LONDON; March 30, 2011 – Expanding its line of postal services, Accenture (NYSE: ACN) today announced it will enable postal agencies worldwide to offer digital mail […]