Update: The $4.8 million settlement was part of nearly $20 million arbitration award handed down in 2007. An arbitrator ruled in a National APWU case in 2003 that under Article 7.1.B of the National Agreement does not prohibit the Postal Service from using temporary agency employees as a supplemental work force, provided they are counted […]
WICHITA, Kansas – The U.S. Postal Service announced it has signed a lease for its newest Customer Care Center. The new call center will be housed in a 49,000 square-foot building at 4509 E. 47th St. South in Wichita. It will field calls from customers across the nation. “The Postal Service is committed to providing […]
WICHITA — There’s another twist on the possible Department for Children and Families lease at 2601 S. Oliver, which has been a remote encoding center for the U.S. Postal Service. The postal service is winding down those operations – its lease expires in September 2015 – but now it’s planning a call center for the […]
APWU Web News Article 123-2013, Nov. 1, 2013 In a decision issued Oct. 28 [PDF], Arbitrator Stephen B. Goldberg ruled that the USPS must upgrade all Customer Care Agents two levels and must make them whole for all pay and benefits they lost as a result of the improper ranking of their positions.