E-commerce Expansion Fuels Robust Returns With National Returns Day Expected to Hit New Record In December, more than 1 million returns occurred each day before Christmas 1.4 million returns expected on National Returns Day, Jan. 3, a fifth consecutive annual record, up 8% from prior year Record breaking Black Friday and Cyber Week e-commerce sales […]
For years, the USPS had complained that it was supposed to operate like a business even though it had to submit every proposed rate increase to the Postal Rate Commission for approval, a process that would drag on for more than a year. The USPS couldn’t offer discounts to the large companies, as UPS and […]
E-commerce and technology are shaping the way packages are delivered, and creating an increased demand for better tracking and customer service. “Packages are the future. Scanning is the future. Visibility is the future,” PMG Pat Donahoe said in his latest video message to employees. “It’s critical that we do all of these things right.” With […]
Janice Kelble, legislative director of the New Hampshire Postal Workers Union, told the Union Leader newspaper, “We are adamantly opposed to any efforts to replace decent postal jobs with non-union, low-wage, non-postal workers who have no accountability for the safety and security of the mail.” And that gets to the root of what has some […]