Overall USPS Mail Delivery Performance Recovers from Severe Winter Storms; Peak Holiday Demand

For the week of March 6, overall USPS service performance for delivery of First-Class Mail reached 83.7 percent USPS focused on continued, sustained improvement across all mail categories WASHINGTON, DC — The United States Postal Service announced today strong improvements in mail delivery service performance across all categories and regions as its third-party- operated air […]

Some USPS customers are measuring their priority delivery time in weeks and months, not days

12/21/2020 HARRISBURG, Pa. (WHTM) — Postal customers across the Midstate say they’ve been measuring their package delivery times in weeks and months rather than days. Mike Wolfe of York Haven said a holiday card sent by a friend a few blocks away was sent in early December, “And we just received it last wednesday.” No […]

Huge backlog at USPS Post Offices means millions of holiday packages might not arrive by Christmas

INDIANAPOLIS — If you are sending or waiting to receive a package for the holidays, you might be waiting a while longer. In fact, it is possible millions of packages won’t arrive before Christmas. 13News has confirmed increased demand and chronic staffing shortages have created a massive backup that has hobbled the U.S. Postal Service’s […]

Local businesses say outgoing packages stuck for ‘weeks’ at USPS distribution center in Indianapolis

INDIANAPOLIS — Many viewers have reached out to CBS4, reporting a significant delay in their mail service. For small businesses like Esmeralda Valague’s online consignment shop, Sweet Emerald on eBay, those delays have caused her to stop online sales temporarily. “We have a bunch of packages starting with the week of Thanksgiving that haven’t left […]

Mail Delivery Problems in Chicago Area

11/30/2020 ROGERS PARK — The coronavirus pandemic has strained an already shoddy mail delivery service in Far North Side neighborhoods, but help is on the way, according to local officials. Eight new mail carriers are being sent to the Rogers Park area to help ease weeks-long delays in postal delivery and other issues with mail […]

Congressmembers Release Dismal Postal Data on National, Area, and District Delivery Rates for First Class Mail

Oct 28, 2020 Today, Rep. Gerald E. Connolly, the Chairman of the Subcommittee on Government Operations, and Rep. Carolyn B. Maloney, the Chairwoman of the Committee on Oversight and Reform, released national, area, and district-level data showing continued poor on-time delivery rates of First Class mail nationwide. “With the election less than a week away, […]

USPS Says Timely Vote Delivery Isn’t a Constitutional Right

Delivery delays during an election can’t be unlawful, because the Constitution doesn’t guarantee states any particular level of service when it comes to mail-in ballots, the U.S. Postal Service told a federal judge. Postmaster General Louis DeJoy and President Donald Trump are seeking dismissal of a lawsuit brought by New York and other states that […]

Postal Workers are falsifying data to boost on-time delivery statistics, records show

Across the country, postal workers mark packages still sitting in the post office as ‘delivered’ U.S. Postal Service employees and supervisors have routinely falsified data on package deliveries, likely so they are not penalized for tardiness, according to postal workers and internal data obtained by The Washington Post. And the practice appears to have intensified […]

USPS makes adjustments to service commitments for some products

USPS has adjusted service commitments for some products due to the coronavirus pandemic. Effective April 17, Priority Mail’s two-day and three-day service commitments will be extended to three days and four days, respectively. Customers will continue to receive improved product tracking and as much as $50 in free insurance. With the extra day extension, customers […]