USPS: City and Rural Carrier Assistants applaud new training academies

USPS is providing city and rural carrier assistants with improved training, part of a broader effort to strengthen workforce development. The organization has established city carrier assistant (CCA) and rural carrier assistant (RCA) academies in all seven areas. The weeklong academies offer classroom training, followed by on-the-job training. Topics covered range from scanning to safety […]

USPS OIG: What Can the Postal Service Do to Retain Noncareer Employees?

June 10, 2016 Employee turnover costs the Postal Service thousands of dollars per employee. Retaining employees within the organization eliminates the administrative costs of hiring new employees, training, and the impacts on performance associated with learning a new job. Although turnover cannot always be avoided, the Postal Service can reduce it by doing the right […]