Minnesota Postal Worker helps elderly customer after head injury

October 8, 2019 From USPS News Link: Rural Carrier Tammy Covietz was recently delivering mail to an older customer’s home in Jordan, MN, when the man fell while walking to the front door. Covietz promptly administered first aid to the customer, whose head was bleeding. At the man’s request, the Postal Service employee called his […]

USPS: New “Robust Bulk Universal Sorter” speeds package processing

October 7, 2019 USPS has added a new machine at several mail processing facilities to help move packages faster. The Robust Bulk Universal Sorter is capable of processing Priority Mail packages and oversized First-Class Mail packages that other machines can’t handle. Fitted with two dumpers, the sorters feature a middle point where an employee uses […]

USPS testing Package Less Returns option

USPS will test a service that allows customers to ship returns to merchants when they no longer have the original packaging for the item. The Package Less Returns service will be tested at 53 sites in Southern Area’s Dallas District that are equipped with Retail Systems Software (RSS) workstations. The returned merchandise will be shipped […]

Hatch Act makes most politicking off limits for postal employees

The 2020 presidential primary season is around the corner, and so USPS is reminding employees to follow the rules established under the Hatch Act. The Hatch Act is a law that prohibits postal and other federal employees from engaging in political activity while on duty, while wearing a uniform, while on federal property, or while […]

Hailing the ‘Queen’– Postal Employee performed with Aretha Franklin

9/20/18 The world lost a music icon when Aretha Franklin died last month, but Andra McKoy lost a friend and mentor. McKoy, a Pontiac, MI, mail handler, spent 22 years as a tambourine player for the world-renowned “Queen of Soul.” McKoy began playing with Franklin in 1996 after her brother, Franklin’s organist at the time, […]

USPS resumes service following Hurricane Florence

The Postal Service is in recovery mode in North Carolina and South Carolina, where Hurricane Florence has left a wide path of destruction. USPS has resumed deliveries and reopened Post Offices in areas where it’s safe to do so, although service remains suspended in some locations. The Postal Employees’ Relief Fund and Employee Assistance Program are available to help […]

USPS: Marines, airmen work together to deliver mail

9/10/18 The Post Office for the Air Force’s 407th Air Expeditionary Group, which is currently deployed to an undisclosed location in Southwest Asia, helps thousands of service members stay in touch with friends and family through the delivery of care packages and letters from home. Three Marines and two Air Force personnel run the office. […]

USPS announces new ‘customer experience’ vice president

9/6/18 USPS has named Kelly Sigmon customer experience vice president. She will report to the chief customer and marketing officer. Customer Experience, a new organization, will be responsible for driving customer-centric strategies and initiatives. Customer Experience will include the Consumer Advocate organization and the Customer Care Centers. “The Customer Experience organization will enable us to […]

Controller and Vice President Maura McDevitt to leave USPS

Controller and Vice President Maura McDevitt will depart USPS this month after four years of service. McDevitt is credited with building a culture of innovation and efficiency that has resulted in significant cost reductions for the organization. Under her leadership, the Postal Service has embraced robotic process automation and developed more effective accounting measures. McDevitt […]