The US Postal Service has insisted it is scanning and obtaining signatures for inbound international registered mail, after Canada Post complained that it was not.

Canada Post issued a statement this week announcing that it has suspended its Registered Mail (USA) service, effective 13th January 2014, because items “may not be scanned and a signature at delivery may not be obtained” after they arrive in the US.

The suspension came, Canada Post said, because USPS had changed the way it handles Registered Mail from other countries – processing them within the First Class Mail stream.

A spokesperson for the US Postal Service told Post&Parcel today that it changed the way it handles inbound international registered mail way back in June 2009, switching from a separate manually-processed stream to its domestic First Class Mail stream, “which benefits from high security and is protected by the United States Postal Inspection Service”

Read more: USPS denies Canada Post claims over international registered mail « Post & Parcel.