Weeks of sub-freezing temperatures and record snowfall in the Chicago area have exacerbated poor mail service in Oak Park and nearby communities, U.S. Postal Service authorities conceded Monday.
At a public meeting called by U.S. Rep. Danny Davis (D-7th), USPS District Manager Peter Allen apologized to residents for slow delivery, lost mail and the lack of response to customers explaining the problems.
Allen got an earful from some 60 frustrated residents who gathered at the Oak Park Public Library’s main branch on Lake Street – in view of the handsome Art Deco main post office just across Lake Street.
“There have been a number of service complaints, and I believe I owe you all an apology because I don’t think we have been providing the service that you expected,” he said.
Allen acknowledged that there has been “consistent non-delivery” in Oak Park because of a shortage of carriers.
via USPS District Manager apologizes for slow mail delivery, carrier shortage, promises fix