USPS enhances ‘Package Intercept’ Service | PostalReporter.com
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USPS enhances ‘Package Intercept’ Service

Intercept, return or redirect

The Postal Service has improved its USPS Package Intercept application.

With this service, customers can ask the Postal Service to return or redirect a mailpiece before delivery. Mail is intercepted at the initial destination delivery unit.

The service includes an online process at usps.com for commercial mailers to register and request USPS Package Intercept through the Business Customer Gateway. Among the enhancements launched Feb. 27 are a daily email that consolidates all closed requests and a redesigned detail page that includes information on postage and fees paid and mail class.

USPS Package Intercept service is available for domestic letters, flats and packages with a tracking barcode. It’s not available for Standard Mail and Periodicals. The new service replaces the “recall of mail” process.

Additional options, such as redirecting a shipment to a new address or to a Post Office as Hold For Pickup service, are available for customers who use the online commercial application.

For more details about USPS Package Intercept service, refer to the Domestic Mail Manual.

source:USPS News Link