Postal Regulatory Commission
03/31/2016 – According to the Postal Regulatory Commission’s (PRC) Annual Compliance Determination Report (ACD), the Postal Service failed to meet the majority of service performance targets in fiscal year 2015. Service performance remains “substantially below their targets,” the March 28 report found.
The Postal Service lowered service standards in January 2015 – but failed to meet even the degraded standards.
The USPS failed to fix the problems identified in last year’s report, and in all but one case, performance results declined over the previous year’s results.
The commission said it is concerned about the “dramatic decline” in performance for First-Class Mail Single-Piece Letters and Postcards with a 3-5-day service standard. The USPS only met service performance targets for High Density and Saturation Letters, Standard Mail Parcels, Bound Printed Matter Parcels, Media Mail/Library Mail, and most Special Services products.
The report also expressed concern over the staggering number of post offices that are “temporarily” closed, such as those awaiting relocation. “The Commission also notes its concern with the growing number of postal retail facilities under suspension, as the number of facilities under suspension has nearly tripled from the end of FY 2012 to the end of FY 2015,” it said.
The PRC also found compliance issues related to 53 workshare discounts, identifying 24 excessive discounts. “Workshare discounts that exceed avoided costs adversely affect Postal Service finances because they incent mailers to perform worksharing that the Postal Service could have done on a less costly basis,” the report said.
“For the second year in a row, the Postal Service failed to meet service standards,” said APWU President Mark Dimondstein. “These failures are frustrating customers and driving away revenue. The Postal Service should restore overnight delivery standards, stop the consolidation and closure of mail processing facilities, open shuttered post offices, and hire enough workers to give the people the service they deserve,” he said.
source: American Postal Workers Union
Moe…….it was rats Cliff Guffy and Mike Morris who put the bullseye on the backs of the older workers with the last crap contract………..anyone know Guffy’s address in Oklahoma so we can all send him a big thank you and update!
The tools and thugs are to busy trying to get
rid of long time career employees and where
their next victims are to care about service.
They want to replace us all with “temps” so
that they have even more power and can get
more compensation. They are evil. They eat their
own. 99% couldn’t manage their way out of a paper
bag even if it had openings on both ends
Yep the 6:00 pm thing was made up in our district. ….. and our union’s response? I was told we have to do what management says and no grievance. ….. why do I pay these dues again????
You have to remember this is part of the Big Plan to get the public mad at the Postal Service and get them to start calling for PRIVATIZATION! Poor service standards = SUCCESS
Exactly correct.
I’ve been saying this all along.
I think Congress should look into this and recommend whether we should maintain the USPS status as a legal Monopoly or break it up and allow competition in the matter of sending packages and letters.
I was trying to send a Valentine’s package to my partner and my daughter, who live overseas, it went to Sacramento, and then in some weird twist, it went to Los Angeles’s sorting office about 1 mile from LAX and got lost for 6 weeks until it ended up in Richmond, Ca, which is 400 miles north, then went south to the Infamous Bell Gardens sorting offices, it’s been 17 days and no report of it leaving ‘The Black hole of the USPS’ I’m asking for a team to investigate why packages take too long to leave that sorting office, and if it’s the staff to fire it, or close down the whole facility, i’ve read the reports on Yelp, Ebay, and the Los Angeles times talking about how Bell Gardens sorting office puts the snail in snail mail. This is ridiculous, if i want a message sent fast, thank goodness for E-mail, and instant text on the cell phones. but when you want a package delivered, it has to be with this monopoly that control when your goods get to their place or not, If the government would allow UPS and FEDEX to compete with the USPS in terms of price, i’m sure, the government would see how much of a mess the USPS is.
1. We do not have a monopoly on packages.
2. Letters ? Who cares. Having a monopoly on a product no one uses any more, doesn’t do much good.
Fire them all. Even after making it easier on themselves
to meet their goals the tools and thugs still couldn’t get
the job done. What a bunch. They shouldn’t receive
any compensation up to and including Meaghan the
muffin baker
These clowns couldn’t run a lemonaide stand, let alone a business.
what?? our service is suffering? well there is a slap in the face no sense in asking the actual employees what things need to be changed hell in our office a few weeks ago we didn’t even carry a couple of routes because we didn’t have enough bodies one day, and everyone had to be back to the office by 6:00 with heavy mail so some people at the end of a few routes didn’t get their mail either…… all because they wouldn’t pay us double time……. now that is customer service at it’s finest! yep, I’ll continue to tell people to use only us, not Fed Ex or UPS because the customer is our #1 priority
If that 6pm deadline was for an artificial woo, I hope your office is grieving that situation.
I just want to go back to being a letter carrier instead of a scanner operator.
No kidding.
If grandma knew she would get her meds a week late, she shoulda fill it a week earlier.
File this under “DUH!” Close offices, plants, hire half price employees who split about half the time when they find out how much is expected of them, not to mention rampant abuse by managers, an indifferent union, all four of them guilty of ignoring the new hires’ woes.
So why are the standard expectations met ahead of first class parcels and flats? There must be an obscene amount of money exchanging hands to give such attention to worthless crap nobody wants. Not that we turn our noses up at the revenue, but competent managers would focus on first class mail and see to it there were enough craft to get it out swiftly and reliably. Note I said “competent” managers.
Even after reducing standards, the USPS still can’t meet their goals. No doubt they blame the craft workers. I’ve never encountered a higher ranking management type in district or higher who didn’t look at clerks, mail handlers and carriers as pieces of untrustworthy shit. I know these types: they think they are the cat’s meow, and if they were allowed to, would run the Service great if it weren’t for pesky shit like, oh, I don’t know, contracts, GAO, NLRB and unions in their way.
No, the Service would have died and gone into private hands years ago if left to their own devices. One NALC officer whose city and Area shall remain nameless told me several years ago that managers were having a training meeting and somebody managed to get a tape recorder in the room. Apparently management was instructing new supervisors that city letter carriers were not to be trusted, period. We are, in their estimation, down to the last carrier, dishonest, slow, lazy, and would destroy the Service if it wasn’t for management’s brilliant oversight. Management in some places and I suspect the higher levels because floor level supervisors and smaller office postmasters know there are a lot of very very good carriers, truly hates craft and considers us total imbeciles, and then can’t figure out why we don’t adore them. It sure isn’t us craft who lowered standards and put ourselves out of work.
Look at the science level of whose managing this business, huge salaries?
Postal mgmt. could care less about customer service.
Of course, this news will not affect their bonuses one bit.
It doesn’t matter. Management got their raise and their bennies. Time to start back up with Phase 2.