This morning, the Postal Service sent NALC a copy of a stand-up talk for city letter carriers intended to explain the goals of its latest unilateral delivery initiative. It is called Post Office Sortation Equipment Reconciliation (SER).
In the stand-up talk, USPS states “From a city delivery perspective, our goal is to convert as many city routes as possible to one, six shelf, evenly spaced 124 and provide efficient and effective customer service.” A 124 is the main letter carrier case with the shelf where we place our mail as we sort it. USPS also states, “In order to do so, it is essential that we seek your valuable input as carriers, to finalize the cell size changes. This is vital because, as the expert on the route, you can readily identify addresses that may require additional or less sortation space. In order to complete this as planned, we will be starting carrier consultations soon regarding these changes to our carrier sortation equipment by obtaining your input.” At the end of the stand-up talk, we are reminded of the importance of “vigorously focusing on the efficiency of our operations”.
If supervisors or managers do not consult with and obtain your input prior to implementing this initiative, or if they ignore the valuable input you provide, you should inform an NALC branch representative.
Handbook M-39, Management of Delivery Services and Handbook M-41, City Delivery Carriers Duties and Responsibilities both contain provisions regarding case cells or separations, as well as casing equipment.
If changes to case configurations are implemented that violate those handbooks, then a grievance should be filed citing a violation of the appropriate provisions. If needed, NALC branch representatives should contact their NALC national business agent for guidance.
We have requested additional information from the Postal Service and once we receive that information we will be providing the NBAs with more detail regarding this initiative.
source: NALC
Will never understand what getting rid of equipment in the office is going to accomplish! Like somebody else said, these cases are just going to go to the scrap yard. It makes zero sense and I guess that’s why they are going to do it! Total jackasses
Why do they never look into the Rural Carriers.
They get to case in every piece of mail.
They have 4 cases. They spend hours casing in mail then
drive for 3 hours and and get paid 8 hours.
You want to see where the dead time is
Look at the Rural Carriers.
This will slow down casing, when it takes two hands to stuff mail in a full slot. Thank goodness and the Union we City Carriers are paid by the hour!
Everytime management has a change to implement or a new ¨bright¨ idea comes. There we are; letter carriers taking the load…¨do this¨ ¨count that¨ ¨now you will do this¨ Does anybody understand how hard and stressful this job is already? Rusty equipment, and old vehicles without proper shelves to hold the amount of parcels we have. Sadly the corruption in Washington finally touch the USPS. We´ve been working with our faces covered since the pandemic started, with high temperatures outside, and with extra load parcels. I hope we will get through all this.
Looks like first steps to privatization. Not sure how this will help efficiency. Lean implementation.
Retired after 34 years, we use to call this flavor of the month. Implementing something that didn’t work previously and calling it by a different name. When I started in the 80s we were encouraged to treat your route as your own small business with your customers service being a priority. Our customers knew we watched out for them and if we saw anything unusual we’d notify the proper authorities. Most carriers conduct themselves and their routes professionally and efficiently if they are not micromanaged by supervision that know nothing about delivery at our wonderful United States Postal Service.
Smaller slots dont work 4 magazines, oapers, etc. Greivances will go 2 arbitration n never geard 4 yrs. FACT!
Another moronic idea. This has nothing to do with customer service. My case use to be 5 shelves and I could never fit magazines in. Now they want to go to 6. Another bright idea that will make you have to use 2 hands to case. These guys are clueless.
Postal carrier cases are a map to good delivery service. I think bad advice is a virus in the Postal Service. Whoever came up with this should be quarantined from the Post Office forever. I am waiting for the cost benefit versus customer service reason for this initiative. When manual service is needed again for whatever reason and changes to cases meeded there will be no room to adjust or give good customer service. I think the new pmg is getting bad advice about how good dps or fss goals are. Residual mail is always more than management claim.
This mess is all polilital Black Lives Matter yall are part of this shit to
It’s not the cases causing the problem.
It’s allowing the public to put mailboxes all over the place.
You want real savings. Make every address put a mail box at the
end of their driveway. Stop making carriers walk for days over
every thing in the world.
No more dog bites. No more slips, trips and falls.
It’s the delivery stupid, not the casing.
What exactly will this do to help the carriers? Why is reducing cases so essential? I don’t get it. They will do this only to have the old ones go to the scrap yard. Then in three years, we will need to buy new ones because they will want to add! I’ve seen this multiple times in my career since 1991. Just plain ignorant and a blatant disregard for the workers! Asshats!
The postal service is indeed in big trouble; not only have they carried debt from year to year, now they have a PMG set out to dismantle and privatize USPS. That way they can screw all the retirees out of their pensions by filing bankruptcy, like so many other corporations. Get ready for the winds of change, they are coming to all employees of the postal service. The big paydays will soon be over, 5 weeks vacation, 106 hours of sick leave yearly and paid holidays. The government wants to wipe out the middle class and have rich and poor.” Land of The Free and Poor” should be our new motto.
good thing I saved a boat load of cash to insulate myself from a whirlwind of negative changes u mention should they occur!
How many carrier routes will use just one case? How are the carriers to perform their job when several carriers are crammed in using one case? Forget about giving great service, provide crap to the public. Our “great” leader doesn’t care about the agency, and he doesn’t care about the citizens the Postal customers. Why not just have the public come to the Postal building and pick through the mail and find what belongs to them? No need for clerks, carriers mail handlers. Only stupidvisors needed, someone must man the coffee and donuts. The best part the stupidvisors could discipline the public, and not the employees!