USPS: Postal Employee finds, returns $900 cash accidentally mailed by US Navy member | PostalReporter.com
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USPS: Postal Employee finds, returns $900 cash accidentally mailed by US Navy member

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Another Postal Service employee has received praise after reuniting a customer with a large amount of cash that should never have been mailed.

Mail Processing Clerk Betzaida Ingram, left, receives a certificate of appreciation from Postal Police Sgt. Constance Simms during a recent ceremony.

Betzaida Ingram was using a delivery barcode sorter at the Baltimore Processing and Distribution Center when $900 spilled out of a damaged envelope.

“As soon as I realized what was inside of the envelope, I knew I had to do something,” Ingram said. “That’s a lot of money for someone to lose.”

The mail processing clerk alerted a manager, who then contacted a Postal Police officer. The Postal Police then tracked down the customer: a U.S. Navy member who had rushed to make a bill payment before being deployed.

The money was returned to the customer, who converted the cash into a money order and mailed it to the company.

“When I found out it was from someone who was leaving to serve our country, it made me feel good that the outcome was a positive one,” Ingram said.

Ingram was later recognized by the Postal Inspection Service and Postal Police for her dedication to customer service during a ceremony at the plant.

Earlier this year, a Melville, NY, mail processing clerk found $5,000 in an envelope in a USPS recycling bin and helped reunite the missing cash with the customer who accidentally mailed it.

source: USPS News Link

4 thoughts on “USPS: Postal Employee finds, returns $900 cash accidentally mailed by US Navy member”

  1. I am the Postal Police Sergeant who contacted the service member. The article is inaccurate. The money was not returned to the service member. Instead of just forwarding the mail to “rewrap”, I personally paid for a postal money order and mailed his bill in. I also contacted the company to alert them to the delay in his payment. I spoke with him directly and advised him about bills and finances. As a veteran, I’m proud to still serve.

  2. When good employee’s serve the public in a caring manner. The public has faith in
    the USPS’s ability to exceed expectation.

  3. What is so surprising? Most USPS employees are hard working, honest, and well compensated, happened at my office once, no big deal, really.

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