The Postal Pulse survey results released April 29 identify opportunities to improve employee engagement.
USPS raised its national grand mean score on the most recent Postal Pulse employee survey, results released April 29 show.
The survey measures employee engagement levels using a scale of 1 to 5. Engagement refers to employees’ involvement, enthusiasm and commitment to their organization.
The grand mean score was 3.24, up from last year’s score of 3.16. The grand mean is an average of the survey’s 12 questions.
The response rate on the latest survey, conducted Feb. 16-March 28, was 30 percent, down from 47 percent last year.
The results identify significant opportunities for improvements. The results also show positive trends in employees feeling they are recognized, their opinions count and they are connected to the Postal Service’s mission.
“I appreciate the time our employees took to voice their opinions. I know our commitment to take action to improve employee engagement will encourage more employees to participate in the future,” said Chief Human Resources Officer Jeff Williamson.
Managers and supervisors will receive an email with instructions on accessing their team’s results from Gallup, the organization that conducts the survey.
All leaders should meet with their teams during the next few weeks to share the results, celebrate successes and create plans to implement changes and improvements.
The Employee Engagement LiteBlue site has more information
source: USPS News Link
My supervisor didn’t allow me to fill out the survey form so I put it in the trash can.
Survey Says: No Recognition for Good Work; Supervisors Don�t Care for Workers as People; Don�t Feel Job Is Important; Fellow Employees Not Committed to Doing Quality Work. A survey of postal employees conducted last year for the United States Postal Service paints a dire picture of the state of postal workforce. Survey Says: The USPS Is a Terrible Place to Work. I 100% agree with the results because of bad management, and bad place to work for.
they make the numbers look good but how many surveys were sent out? how any to CCA’s ? how many were returned completed? I ask this because most of the older people don’t complete them they throw them out. We remember when the USPS used these surveys against us during contract negotiations . So even though I’m just retired I did not complete any survey because of this. So with that said the sample of surveys are people who think if they fill them out someone will see it and they will gain from it. The post office set these up knowing what they would get for results. Randomly give them to people who they know won’t fill them out or people who will but give good results. the deck is stacked.
Read between the worlds folks:
“The results identify significant opportunities for improvements.”