ROSHARON, Texas — The U.S. Postal Service apologized and promised better mail delivery after hearing customer complaints about stolen, missing and opened mail.
People in Kingwood spoke out Wednesday. Next, homeowners asked for help in Rosharon.
Outside Rosharon’s Post Office, customers sounded off.
“Oh God,” a customer named Jean said. “You don’t have enough time to hear about all of the things that happen.”
“I won’t get any mail for three or four days,” Debra Capps, another customer said. “I mean no junk mail. You know you always get some sort of junk mail.”
Unlike Kingwood, where Wednesday people showed us opened mail, birthday cards stripped of money, and griped about employees blowing them off, the Rosharon office seems overwhelmed, customers said.
“Sometimes (mail service) works,” Jean said. “Sometimes it doesn’t. It’s unreliable.”
“It’s the flow,” Capps said. “It has to do with the inside.”
LaDonna Malone told KHOU 11 News her packages routinely tracked online show up days late, if at all, despite confirmed delivery notes from her post office.
Postal Circus is promising their customers a rose garden lol. what a dump!
Anyone care to inform the Houston customers the worth of a postal mgmt. promise ?
Btw, Houston mgmt. was busted for changing time clock rings/shorting carriers of pay this last year.
Yeah.
They’re trustworthy.
The Postal Service already has promised several time it will improve service. The problem is having them treat their carriers like human beings. Pay them like human beings, and not give them eight hours work and expect them to finish in three hours. To day workers are expect to work like slaves for free. The modern American worker is told they don’t need unions. And if they don’t like being treated like dirt, tough. Management loves to make huge pay checks, while they expect the slaves to work for free. If you are man enough to make a living wage, you should be man enough to pay a living wage!
SIMPLY: 1. HIRE MORE EMPLOYEES. 2. GOOD MANAGEMENT OF THOSE EMPLOYEES.
I am laughing my ass off watching this s@@t sandwich go down the tubes…….I recently asked a co-worker if he remembered me saying 32 years ago that this dump would go bankrupt………he said you where right, just your time line was off. I pray President Trump gets his report on August 10, 1918 and fires them all in Elephant Plaza.
Yeah right. As soon as the heat is off, same old crap again. Horrible managers that will lie, cheat and steal to get to the top while reaping their pay for performance money. It will never change until management is changed. Give the workers a pay for performance. Let them have a vested interest. I have never understood, amongst many other things, why this has not happened. Start hiring full time workers and enough to do the job. Part timers just don’t cut it. If you treat the workers like they are part of the business everything will change. Cut down on managers, they are just like dead weight. The way it is now is management is the enemy. Sorry place to work.
I’m NOT apologize for anything that’s wrong in my district.
I hate to have to agree with these other posts, but you can’t trust the USPS management any farther than you can throw a rhinoceros. It’s their chronic and deliberate understaffing, the CCA program, which has proven in delivery results an absolute nightmare, just as all career letter carriers predicted, and artificial goal achievements as their primary focus, as they result in year end bonuses.
That bonus program is a lot like large corporations like newspapers or news stations who award themselves insider awards to make themselves look really great.
Follow the trail to the top. PMG Megan Brennan is thoroughly inept, incompetent, and was one of the primary architects behind the closing of processing plants, wanting to go to five day delivery, and lying out her ass to Congress in response to more complaints than ever. She was a toady first class, riding the coattails of the even more worthless Pat Donohoe, who carried her everywhere he went as he bullied and sucked up his way to the top.
Because those responsible for the horrific mail service, if there’s any, in Texas or elsewhere are those who are supposed to “take care” of these problems, it makes about as much sense as hiring a serial arsonist for a volunteer fire department. But public complaints are one of the few things that make managers feel any pressure, and getting your local U.S. Representatives or U.S. Senators involved is another way to get the USPS’ attention.
The USPS has gotten real good at apologizing.
Hello and good-day, you can forget that shit! All it is when they say “we will investigate” code for -” we will take a look at it”, another ( CYA) cover your ass tool-mismanagement uses to tell the public- then the po goes about it’s way-business as usual, nothing to see here -move along! Nothing will get done- they only will say the things that will appease the public. All they care about is that PayForNoPerformance bonus check they want-they don’t care about anything else! It’s all about the money-Run that shit out the door and let the phones blow-up, from customer complaints! You are better off talking to a tree-at least you will have vented yourself for something that is alive-instead of something that’s dead! I will hate to see what the service looks like in 5 years- it’s going to get worse! With the worst Mismanagement on the planet-lie and collude is the things they do best! I’m glad I’m out of that place-I loved my customer’s but Mismanagement is the pits! Have a good-day!
I promise you nothing will happen.
Check is in the mail….maybe not.