12/7/2020 GREENSBORO, N.C. — It’s the holiday season which already means an influx of packages being shipped. With the challenges brought on by the global pandemic, many are worried their gifts and purchases will not arrive in time for Christmas.
Several people have sent emails to WFMY News 2 complaining they have tracked their delayed packages to the USPS facility in Greensboro. They said the tracking system shows packages stuck there for days. Some said they have called customer service or gone to the post office themselves to try to get help finding the packages.
“In the past three weeks, things have gotten extremely bad. I sent a perishable item priority two days and it took five days and the item perished because it sat in the Greensboro distribution center for three days. Every single one of my packages in the past three weeks has either been not delivered or lost,” wrote Anne-Marie Castillo of Greensboro.
Castillo said some of her packages have bounced between the distribution center and the network distribution center for two days before delivery.
“Things will get marked delivered but when I go to my mailbox nothing is there,” Castillo said in an interview Friday.
She is among many statewide who have waited longer than the stipulated delivery time for overdue packages.