1/7/2021 Despite working through a holiday backlog, the USPS General President of Boston Local 100 says delays are still being felt across the network.
file photo
The holiday season is over but people who were supposed to get packages in December say they are still waiting for deliveries from the United States Postal Service.
Katie Burchill of Bourne, Massachusetts, said she has been tracking her missing package for three weeks.
“I have my slip. I mailed four packages on the same day,” Burchill told NBC10 Boston Responds. “Two to Connecticut and two to New York and my daughter’s got lost.
Burchill said when you put in the tracking information now, there is no status update.
“I have 33 years in, a lot of it on the workroom floor. I pass through the plant daily and I have never seen anything like it,” said Scott Hoffman, General President of Boston Local 100 of the American Postal Workers Union.
“This pandemic causes volumes and levels that nobody is currently equipped to handle,” Hoffman said.
He explained that the Boston District has worked through the holiday backlog and is back on track. But, Hoffman said there are still some areas across the country working through the backlog which is impacting the network.
“We value our jobs, we take them seriously,” Hoffman said. “If everybody knew the true circumstances of what we were dealing with we’d be getting a lot of thank you’s versus complaints.”
More: USPS Shipping Delays Persist Past Holiday Season – NBC Boston