USPS is committed to promoting a respectful and safe work environment for all employees — one that’s free of threats, violence and fear. In support of that commitment, members of every Threat Assessment Team (TAT) want employees to know how to get help if they need it.
TAT members are trained to assess the danger or harm of threats — implied, made in jest or directly to victims. The team’s goals are to reduce risks to USPS employees and customers. The TAT makes recommendations to address inappropriate behavior and resolve conflicts. After assessing reported threats, the team recommends a plan to help reduce the risk of violence and to support the care of employees.
Employees who have been threatened or believe they are in a potentially unsafe situation involving a co-worker, supervisor or customer — or are experiencing a domestic violence situation that could pose a threat in the workplace — should notify their immediate supervisors or managers and contact the appropriate TAT. Headquarters and each district office have their own teams.
Be on the lookout for Zero Tolerance Policy and Reporting Procedures from district offices, to be distributed the second quarter of fiscal year 2014. For an example of a policy, read the Headquarters “Zero Tolerance” Policy and Reporting Procedures on Blue.
Report emergency situations to the Postal Inspection Service at 877-876-2455, or call 911.
via USPS News Link
The Zero tolerance policy is a joke. Over the summer A CCA went ballistic on a Regular Carrier, Swearing and yelling at the top of her lungs for over 5 minutes. All in front of the Station Manager. That CCA was rewarded by being made a closing 204-B. Nothing was ever said about the incident.
Its all one sided…usps must do this and that but as long as the employee has fmla related anxiety issues, he/she can be the biggest a–hole in the office and gets to threaten and make life otherwise miserable for everyone then…get to go home because of an anxiety attack. OIG needs to investigate the doctors in California that are giving away fmla related documentation as though it were candy. I know one carrier that has his documentation laminated, ready for use whenever told to do something.
I have seen one carrier and a clerk threaten, belittle and harrass coworkers with impunity. I contacted the PI when I became a victim. Even though there were 8 statements written to support me, the person involved was not removed. In fact, the PI who interviewed me claimed that “we have a folder on this guy this thick” indicating about 2 inches. I asked him later why nothing was done and he said that there was no credible threat made. I guess it isn’t credible until someone is bleeding or dead. So much for Zero tolarance. How about zero empathy?
Over the years I have watched managers who have violated the so called “Zero Tolerance Policy” who where not fired or even suspended. They are usually moved to another part of the building or another office.
If the Postal Service were serious about Zero Tolerance, there would be a set of strict guidelines that apply to all equally.
Most of the time it is the immediate supervisor or managers doing the threats that the employees care most about. The Postal Service has the same problem as the Ctholic Church, and the Mexican government. Sad, very sad.