July 20, 2016 SEATTLE — A problem with deliveries to the KOMO mail room led to the discovery of a widespread issue with a downtown zip code. Key correspondence is ending up in the wrong hands, and that’s affecting a lot of businesses’ bottom lines.

Although they deal in books, getting the mail properly delivered is critical to the Queen Anne Book Company.

“It’s vitally important because the mail carries invoices and receipts and checks,” said Janis Segress, the store’s co-owner.

However, for the past few months important correspondence hasn’t made it to book store’s mailbox, or it is drastically delayed.

source: Mail mix-up affecting downtown Seattle businesses