HOUSTON (KTRK) — The North Houston Post Office processing facility on Aldine Bender Road works through thousands of letters and packages a day, getting most to their destinations.
At least one is missing.
Bryan Milner sent the package from Cedar Park, Texas on November 10.
“There are legal documents,” Milner told Eyewitness News. “There’s a five figure check as well. This was all settlement money from a lawsuit.
“According to the tracking information, the documents still have not been delivered as of December 6.
He’s not the first to complain about this facility. A year ago, we reported about more than 1,000 complaints we received about slow delivery and lost packages. At the time the postal service told us it was upgrading equipment and adding as many as 750 employees to better serve customers.
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And the toolbags stated that consolidation and new service
standards would improve service. WHAT A BUNCH OF LOSERS!!!!!!
Fire them all.
all you have to do is put the 22 number into the system and out it will pop……..”In Transit” lol. how much did they spend on this tracking system…..a buck 360. UPS/FDX a thousand years ahead of the Postal Circus……..no surprise there! better to spend 100K on an MDO who never went to college, worked for a Fortune 500 Company…….was lucky to get out of high school after being in track 3!
First and foremost: it pains me to give this advice being a carrier who retires next month and is actually gone now for surgery and not going back – never entrust the USPS with anything like large checks. There was a time when we were reliable and honest – in the early years of my employment in the mid 1980’s and before, we were trusted with very valuable things – mortgage checks, valuable jewels, coins, paychecks, which we still do, and you could set your clock to us.
Now, new carriers are not trained at all in accuracy and reliability. Management tells new hires not to pay attention to names or change of addresses. They make new workers run usually 10 or more hours a day, literally, and tell them not to worry about the right mail at the right address. They are instructed to “let the regular carrier clean up the mess”. I am not exaggerating. Management at higher levels equates speed with bonuses, harasses lower level managers about overtime but refuse to allow them to hire adequate amounts of employees to get the mail to homes and businesses at a decent time.
This is exactly the same thing as your boss handing you $10 and ordering you to go to a gas station and get $20 worth of gas and then bawl you out or even discipline you for not figuring out how to get that extra ten bucks of gas.
I can only imagine large plants suffer under the same idiotic guidelines.
There is no end in sight, and despite its claims otherwise, the USPS is not ready for holiday shipping. It is enormously understaffed and full of incompetent, abused and exhausted employees trying to make it happen despite management’s best efforts to make that goal impossible, and they often succeed.
Never depend on the USPS for your paycheck. If you are an employee, get direct deposit. And whatever you do, do not ship fragile items like electronics, musical instruments, etc. through the mail. There is no separation between fragile and normal packages – they all get thrown to the bottom of bins and hampers with tons of other stuff thrown in right on top of them. You want to send your nephew a cheap starter’s electric guitar, send him a gift card if he doesn’t live nearby and specify what you want him to get. Even if it’s insured, there is no guarantee or interest in keeping that guitar in one piece. Sorry to reveal this stuff, but until the public knows how terrible management is running this show, and I mean higher level, not individual offices or regions – it starts at the district level and then to Area offices, such as Dallas, LA, and other very large cities, and finally, Washington, D.C. itself. Shit in the USPS runs uphill, too.
I, as a clerk at a station, couldn’t agree more with everything you said. I see it every day…. I feel like management does everything they can to set you up for failure, perhaps to discipline you so they can look good. Forget about accuracy or good service it’s all about speed and they want you to do the impossible…yet most of the people in management seem to be the laziest.