Union claims technical issues with sorting system at new multi-million dollar plant

A $200-million Canada Post processing plant that opened in Richmond, B.C. earlier this year is experiencing technical difficulties with its automated sorting system, creating backlogs and delays in mail delivery services, according to union officials and customers.

Canada Post recently closed its old facility at 349 West Georgia Street where it had sorted mail since 1958 and is transitioning to a new 700,000 square foot facility in Richmond , B.C. known as the Canada Post Pacific Processing Centre (PPC).

Kim Evans, president of the Vancouver local of the Canadian Union of Postal Workers, says the issue is a systemic problem with the large-scale automated system at the new plant situated close to the Vancouver International Airport.

Mail that was once sorted by hand, is now being handled by machinery.

Canada Post Richmond plant causing major mail delays says union