PITTSBURGH (KDKA) – Jim Rietz can’t remember a time when he couldn’t rely on the U.S. Mail.

“You put something in the mail, you know it’s going to get there,” he said. “Somebody puts something in the mail, you know it’s going to come to you. It’s just one of those things you’ve always been able to count on.

But for Rietz, that changed several months back. Days would pass when no mail came. Letters and checks that people had sent him never materialized. Distraught, he emailed all of his neighbors on Kinsman Street.

“It poured back saying, ‘we’re not getting any mail either,’” said Rietz. “We’re missing bills, we’re missing checks, we’re missing credit card receipts. You know, all kinds of things.”

Turns out people throughout the city’s east end haven’t been getting their mail, or getting someone else’s.

East End Residents Tired Of Mail Mix-Ups