Search for missing mail reveals serious problems with Sandston postal facility
September 1, 2015 SANDSTON, Va. (WRIC) — A Richmond man is on a mission to find his missing mail.
In April, photographer Steve Carr filled an envelope with negatives and shipped it off to a photo lab in California, but that envelope never made it to its destination.
As a result, Carr has spent the last four months sending hundreds of emails and making dozens of phone calls to anyone within the postal service who might be able to help.
“I probably have a book’s worth of emails that people looking for this single envelope and everything points back to Sandston,” explains Carr.
Sandston is the home of the USPS Processing and Distribution Center. Mail from our area goes through the plant before it ships out across the country.
Source: Search for missing mail reveals serious problems with Sandston postal facility
Good luck! The USPS has it’s own agenda when it comes to moving the mail. Service is the last word in the title….now do you understand? One thing I have found out over the past 27 years working for the USPS, once they’re caught doing something wrong they won’t reply back to the accuser. I am being stone walled right now in the Hawkeye district over a Post Master man handling employees. So much for the “Zero Tolerance” policy when it comes to Mgt.!!!
It isn’t just at Sandstone. New workers in any craft are miserably trained, if they’re trained at all, and management themselves in so many offices don’t know what they’re doing either, so if anybody gets trained, it’s from more senior workers. If that office doesn’t have any or has anybody willing to take the time and work with them, the whole thing is run by headless chickens who can run like hell but don’t know where they’re going.
What’s worse, some of the new ones coming in are arrogant know-it-alls and won’t listen to a veteran employee. They hang out at the supervisor’s desks and won’t mix with the older more experienced workers. The unions are almost worthless with non-career workers, the NALC especially with CCA’s, and there is bitterness by those carriers who pay dues and get nothing back.
I fear overall the unions and management both are creating a workplace that will only erode as a decent atmosphere. I hear from the three crafts where I work and they say representation from outside the office is worthless.
We need much more aggressive attention paid to accuracy on the job and customer satisfaction. Don’t believe the idiotic claims on television commercials: management couldn’t care less about you the customer. They want to make mail move slower, shut down processing plants and cut corners every which way, all at the expense of the people. It’s all about bonuses going to people in management who shove useless paperwork around, release “numbers” that are false and deliberately misleading, and then reward themselves at years’ end for jobs well done. Well, if a job is well done, it’s because of a veteran craft employee, and management is basically embezzling for services not rendered.
This is a non-profit SERVICE, not a business, and no management personnel should be allowed to receive bonuses period.
If your goal (Republican controlled Congress) is to run the Postal Service into the sewer by having poorly trained new employees, providing poor service, mis-handling or losing mail, and generally providing bad service so that the Postal Service will have to be PRIVATIZED…………………then they are right on schedule!!!!!!!! The Congress controls the purse strings of the Postal Service, and if it stinks, you can trace the smell right back to THEM…………………………
Goes on all the time. Managers order untrained clerks to “fix” things all the time.
Can’t say anything or you will be disciplined or cast as a “problem” employee.
Unethical/immoral Management teams running the show cause all
these problems.