SAN ANTONIO -The possibility of mail theft leading to identity theft has some people contacting the KSAT 12 Defenders for help.

Richie Cyphers said that on a regular basis at his apartment complex, unopened mail could be found just sitting out for the taking.

Cyphers is concerned about the possibility of identity theft, a problem he knows about firsthand.

“This is what it’s all about: not having your identity stolen,” Cyphers said. “Because we’ve had it happen to me and my wife one time. It’s not a good feeling. (It’s a) wide open apartment complex. Anyone can come up this route here, go through there, go through your mail. They got your identity.”

Apartment dwellers complain about mail problems