October 22, 2015 Heber City, Utah — (KUTV) Nicole Robinson runs a photography studio in Heber. She sold a portable power supply online to a buyer in New York and shipped it using the United States Postal Service.
“I went and actually bought a very sturdy box, extra packaging, since this is a heavy item, I took great care in packaging it,” Robinson said.
To make sure she was double-covered, Robinson also bought insurance. She paid $22 for a $1,600 policy against loss or damage. It’s a good thing she did because when the item arrived it was damaged.
Robinson contacted the USPS which instructed her to ask the buyer to return the package to the post office for inspection. He did, leaving it with the clerk and getting a stamped letter as proof.
So Robinson was surprised that her claim was denied – and even more surprised by the reasoning.
“They said it was denied because the package was not dropped off at the postal service,” Robinson said.
Source: USPS’ bizarre reason for denying insurance claim
Speaking of scams, we had a Plant Manager who refused to allow express mail delivery on weekends because he determined it to be more cost effective to pay the refund for failure to meet the delivery deadline (provided customers even noticed) than to deliver on time! Probably the kind of mismanagement that got our plant shut down!
the criminal postal mismanagers think that telling a lie and not getting caught is the same thing as telling the truth. I know you people are terminally postalized and would even allow the country to go communist if you could keep your crummy civil service job, but truth be told the post office should be shut down under RICO and half should go to UPS and the other half to FDX. if Boeing Aircraft Corporation operated like the US Postal Circus, their 747’s would be crashing on their first test flight off the assembly line. this place is pure evil. $56,871 does not buy much in San Franciso, Chicago or NYC……having to work another 1000 hours of OT a year only hides the low pay……dummies!
A postal lie. They broke it, they need to pay the lady.
It must be noted that it is management, not craft workers who make these dishonest crooked decisions. Management will screw anybody over given half a chance, and many will not follow up on complaints, concerns, like theft, vandalism or anything that can go wrong. Hell, it’s almost impossible most days to even get through on the telephone!
I suppose that managerial incompetence, corruption and favoritism is not unique to the USPS or any other business. I do know of managers and supervisors in other private businesses who, like the USPS, are not promoted for ability as much as they are for being suck ups, snitches, related or otherwise connected to higher ups. It’s a bizarro world I want no part of. Some things just aren’t worth the stress and extra money.
All the same, it’s important to let people know when we as craft employees are not responsible for everything that goes wrong. Yes, we have stinkers too, who dump mail, misdeliver it, and even steal it, so in fairness we can’t claim to be total angels. But I maintain that the ratio of bad craft to bad management is much lower. Management is outnumbered somewhere from three to four to one, but are accused, removed or otherwise reported for wrongdoing the same amount of incidents the craft employees are, which makes them proportionately far worse as dishonest employees of the USPS.
It is clear the USPS is running a scam with insurance and should be investigated.
it makes one wonder how many other people get the same run-a-round and give up?
Another brain surgeon running things at the PO. Good luck collecting because
insurance is the biggest scam going. Another one bites the dust.
as long as you have these dumb management this will and does happen over and over again!