jim nemec

Jun 7th

USPS: “Point of View” video addresses customer complaint resolutions

USPS: ‘POV’ video addresses customer complaint resolutions June 3, 2016 The Postal Service is committed to resolving customer complaints, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. “It’s important to resolve an issue properly the first time,” he says. Employees should continue to work with customers until they […]

Jan 31st

USPS promotes products and services to over 100 federal agencies

All Together: USPS promotes products and services to federal agencies January 30, 2015 – Representatives from more than 100 federal agencies learned how the Postal Service can help them better serve the public during a daylong visit to USPS headquarters Jan. 28. Postal employees gave presentations on the latest USPS products and services. Topics included […]